Lead Host
Kayao is a vibrant Peruvian-Japanese restaurant in Old Town Chicago looking for an expereinced Lead Host to lead our front door team. At Kayao, we blend traditional flavors with modern techniques to create a unique upscale dining experience under the leadership of our Michelin-rated Executive Chef Jose Luis Chavez.
The Lead Host is a key player on our team - managing reservations, maximizing tables and turn times, consistently communicating with Management, Chef Teams, and Front-of-House Teams to ensure we serve all guests in warm, welcoming, and timely manners. The lead host must be well versed in organizing reservations, controlling turn times, walk-in guests, and a dynamic waitlist. Experience with OpenTable (or similar platform) and weekend availability are required. Bi-lingual is preferred, but not required.Responsibilities:
- Manage reservations
- Gather Guest Information for Future Visits
- Increase Daily Covers and Maximize available seating
- Maintain clean, presentable, and organized Front-of-House
- Excellent Communication
- Show initiative to support top-tier service and guest experience
- Weekend Availability Required
Qualifications:
- Hosting in a Restaurant, 2-years Minimum
- Strong knowledge of Opentable Platform (or similar platform)
- Strong communication and interpersonal skills
- Ability to plan our and execute nightly service of up to 250 guests
- Passion for customer service and creating a warm, welcome for guests
- Highly organized, reliable, and dedicated
We offer: competitive pay, flexible scheduling, growth opportunities
Please submit your Resume and Cover Letter for consideration. This is a great opportunity and we look forward to hearing from you!
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