Help Desk Technician, Level 1
LaSalle Network is currently partnering with a client, a leading provider of home infusion services in the healthcare industry, that is seeking a Help Desk Technician, Level 1 to join their team. This position is based in Schaumburg, IL. This is a contract-to-hire position.
Help Desk Technician, Level 1 Responsibilities:- Mobile device support
- Printers, iPad, laptop support and break/fix work
- Lots of iPad and iPhone configurations and troubleshooting
- Address applications malfunctioning
- Set up devices
- Laptop connectivity issues
- Printer work
- Active Directory password resets
- Level 1 troubleshooting
- 1+ years of corporate help desk experience
- Bachelor's degree in computer science or related preferred
- Experience working in a fast-paced environment
- Experience troubleshooting Microsoft Office applications
- Experience troubleshooting Windows or mobile operating systems
- Demonstrated ability for critical thinking and problem solving
- Excellent verbal and written communication
- IT support ticketing system experience important, but not required
If you have the experience listed above, possess a great attitude and are looking for an opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today.
Project Manager – Technology Services
LaSalle Network
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