Junior Inside Sales Associate
Job Description
Job Description
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Short-term
Onboarding and training on the Apex-way
Company Culture & Values
Shadowing all departments
Comprehensive training in all products Apex sells, distributes, and supports
ERP, CRM, and other software technology training Apex uses
Apex Sales Techniques/Lifecycle Training
Entering and acknowledging customer orders
Provide quick, comprehensive quotes to customer RFQs
Processing, expediting and tracking purchase orders with suppliers
Receive customer inquiries via phone, text, or e-mail
Long-term
Continuous training in sales, product knowledge, and services
Outbound cold-calling new potential customers, contacting new sales through inbound lead follow-up, and responding to incoming inquiries
Meeting or exceeding quota and all KPIs, such as call volume, creating new contacts and opportunities, response time, and conversion rate
Ability to qualify new potential customers for Apex products and services
Daily interaction with Outside Sales and Customer Support staff to facilitate customer growth
Actively managing your open orders/quotes dashboard
Maintaining and updating customer databases and tracking all sales activities
Provide help to fellow team members in a courteous and professional manner
Demonstrate being confident and effective with your Sales/Product presentations
Perform other duties as assigned Qualifications
Fluent in English (both written and verbal)
2+ years of experience and/or a 2-year Associates or Technical degree
Exposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment) preferred
Proficient in using Microsoft Office Suite, CRM, and vendor pricing programs
Strong email writing and communication skills with the ability to build rapport with customers
Ability to multitask and work in a team environment
To be self-motivated and tenacious and to bounce back after hearing repeated "No" is mandatory Must Embrace the following Core Values:
Customer Committed
Accountable
Enthusiastic, Energetic, Tenacious & Competitive
Embody Team Mentality
Innovative
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