Administrative Assistant - Xchange

Description

Company

SDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S. Visit us at www.sdipresence.comand connect with us on Xand LINKEDIN.

Although we list what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we’re getting at is it doesn’t hurt to take a chance and apply!

Summary

SDI Presence is seeking an organized, service-oriented Administrative Assistant – Xchange to support SDI Presence’s role as the Operator of Record of Xchange at the SDI Xchange office. This position is fully on-site and is responsible for the day-to-day management of office operations and coordination of key activities related to the Xchange Apprentice Program, including scheduling apprentice interviews, mentoring apprentices, and supporting program logistics. The role also supports SDI Presence’s presence within Xchange by coordinating community events and onsite engagement activities. The ideal candidate is proactive, dependable, and comfortable in handling a wide variety of tasks in a fast-paced, community-facing environment.

SDI Presence Offers

• A competitive salary range: $40,000/yr. - $50,000/yr.
• Base salary may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions. Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability. Matched Retirement Savings, Wellness Program, Paid time off and much more! 

Responsibilities

• Serve as the primary onsite point of contact for the SDI Xchange office, ensuring a welcoming, professional environment for staff, apprentices, and visitors
• Oversee daily office operations, including opening/closing procedures, workspace readiness, and general office organization
• Manage office supplies, inventory, and ordering; maintain shared spaces (conference rooms, reception area, kitchen/common areas)
• Coordinate with building management, vendors, and service providers for maintenance requests, repairs, and deliveries
• Support onsite meeting logistics, including room scheduling, basic setup, and ensuring spaces are clean and functional
• Track and communicate office updates, announcements, and operational needs to relevant stakeholders
• Providing scheduling and onsite support for the facility
• Provide support and oversight for hosting events at our Xchange facility 
• Providing necessary support to personnel working out of the Xchange facility  
• Provide apprentice oversight and scheduling including with perspective clients 
• Direct apprentices to appropriate wrap-around support 
• Work may include after-hours events for the apprentice program up to once or twice a week

Xchange Apprentice Program Coordination

Coordinate apprentice talent pipeline management, including:

• Interview scheduling
• Communicating with candidates and internal interview teams
• Managing calendars and confirming prospective candidate availability
• Sending interview confirmations, reminders, and follow-up messages
• Ensuring interview spaces and technology are prepared onsite or virtually
• Assist with apprentice program logistics as needed, including onboarding coordination and onsite readiness for apprentice start dates
• Maintain accurate interview scheduling records and program tracking documents
• Provide a positive candidate experience by ensuring timely communication and a professional onsite process
• Provide onsite mentoring and day-to-day support to apprentices participating in the Xchange Apprentice Program
• Serve as a consistent point of contact for apprentice questions, guidance, and escalation of concerns as needed
• Encourage professional development, accountability, and workplace readiness through coaching and ongoing check-ins
• Coordinate with SDI Presence leaders and program stakeholders to support apprentice engagement, performance, and success
• Coordinate SDI Presence community events hosted at or in partnership with Xchange, including planning, scheduling, and onsite support
• Assist with event logistics such as space setup, attendee coordination, materials preparation, and vendor/community partner communication
• Support a positive and professional SDI Presence relationship within the Xchange community through relationship-building and engagement
• Help track event participation, feedback, and follow-up actions to support continuous improvement

Administrative Support & General Duties

• Provide general administrative support for SDI Presence’s Xchange operations, including light data entry, document organization, and coordination tasks
• Assist with special projects and events as needed (internal meetings, apprentice-related activities, community or partner engagements)
• Perform other duties as assigned to support the success of the office and the Xchange program

Requirements

• High school diploma or equivalent required; Associate degree or additional technical training is a plus
• 2+ years of experience in administrative support, coordination roles, or equivalent experience
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills; comfortable interacting with candidates, apprentices, staff, and visitors
• Experience scheduling interviews or coordinating calendars (Outlook/Google Calendar or similar tools)
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and/or Google Workspace.
• Ability to work onsite reliably and maintain a consistent schedule
• Technology industry experience

Preferred

• Experience supporting workforce development, apprenticeship programs, HR coordination, recruiting support, or mentoring/coaching
• Event coordination experience (community events, meetings, vendor coordination).
• Familiarity with professional office environments and customer service best practices.
• Professional, friendly, and approachable presence
• Strong attention to detail and follow-through
• Ability to anticipate needs and solve problems independently
• Discretion and professionalism when handling sensitive information
• Strong interpersonal skills and ability to mentor and support early-career talent
• Flexible mindset and willingness to take on “other duties as needed”
• This is an onsite role requiring regular presence at the SDI Xchange office
• Ability to lift and move light office supplies (up to approximately 25 lbs.)
• Frequent standing, walking, and occasional setup of meeting spaces

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer Statement

SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Staffing Firms

SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.

This role is an opportunity to support a mission-driven environment that blends technology, operations, workforce development, and community engagement. The On-Site Administrative Assistant - Xchange plays a key role in creating a positive, well-run office experience while helping develop the next generation of talent through the Xchange Apprentice Program and SDI Presence community programming.