Sales Associate

Glanbia is a better nutrition company, home to consumer brands and ingredients that help people around the world feel strong, nourished, and to perform well at any age. Our wide range of dairy and functional proteins offer superior functional properties and excellent nutritional support. US Cheese, together with our joint venture partner, is the leading supplier and marketer of American-style cheddar cheese in the US. Our global ingredient solutions business creates better, healthier and smarter nutritional and functional ingredients for healthy lifestyles.

We are hiring a Sales Associate - due to an internal promotion- to support existing House accounts and Influencers (Product Development Consultants) along with their clients.

Responsibilities include:

• Serve as the first and primary contact for all existing and potential customers / influencers.
• Identify customer needs and adapt/customize product offering as required to fulfill those needs. Determine which customers require more individualized attention.
• Provide support to the outside sales team in a backup capacity including data entry in CRM maintaining and entering customer information such as regulatory & sample projects and contact & customer records.
• Troubleshoot customer concerns and work with other departments within the company such as quality, manufacturing and procurement to address and resolve concerns. Initiate investigations as needed into material customer issues with quality and/or R&D and relay investigation results back to client in a positive and professional manner that best preserves the business relationship.
• Develop and maintain knowledge of company product offerings. Anticipate competitive products or services and distinguish them from competitor’s products or services. Research as needed into competitive products and market conditions and relay any competitive information gained in the field to the greater sales organization. Work with quality, manufacturing and R&D to formulate new products based upon customer inputs.
• Coordinate company staff to accomplish the work required to close sales including but not limited to, following up for collection of payment, and coordinating shipping schedules and delivery of merchandise.
• Utilize company sales tools to generate sales forecasts for respective territory and activity and call reports.
• Travel and participate in select company sales meetings, various trade shows and travel directly related to customer development and product sales as required
• Follow up in a timely manner to assigned leads / customer inquiries.

The Skills you will bring to the team

• Bachelor's degree with at least 2 years of internal sales experience or similar
• Intermediate MS Suite - Excel, Word, PowerPoint
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Position is remote with light/moderate overnight travel by land and/or air as required. Estimated at ~10%.

Whether you want to build muscle, reach peak performance or eat more protein-rich foods we have a product to match. Apply now and make a difference in the world of health and wellness! Glanbia provides a reasonable range of compensation for roles; the annual salary for this role is $75,000 - $85,000. This range may not be applicable to other locations and targeted salary is midpoint of range. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role.   Glanbia provides a reasonable range of compensation for roles that may be hired in Illinois. This range may not be applicable to other locations. We offer the opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.

About Glanbia

Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide. 

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status

At Glanbia, our culture celebrates individuality, knowing that together we are more.