Customer Service Order Entry Specialist

Job Title: Customer Service Order Entry Specialist

Location: Bolingbrook, IL

Industry: Manufacturing / Distribution

Pay: $24 - $26 / Hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Our client is a well-established paper manufacturing and distribution company recognized for its stability, longevity, and supportive team culture. Employees enjoy a collaborative work environment with excellent tenure and leadership that values accuracy and reliability.

Job Description:

Addison Group is partnering with our client to hire a Customer Service/Order Entry Specialist to support their growing operations team. This role focuses on accurately entering detailed sales and production orders into company CRM. The ideal candidate enjoys high volume, process-driven work with an accurate attention to detail.

Key Responsibilities:

• Enter and process detailed customer orders accurately into the company’s system.
• Verify all order information to ensure accuracy and completeness.
• Maintain organized paper files for orders and delivery confirmations.
• Communicate with internal teams to clarify discrepancies or missing information.
• Support daily administrative and clerical functions within the department.

Qualifications:

• 2–5 years of experience in customer service or administrative roles involving heavy order entry.
• Experience with CRM systems preferred; knowledge of Dynamics 365 is a plus.
• Strong attention to detail, accuracy, and organizational skills.
• Ability to work effectively in a small, close-knit office setting.
• High school diploma or equivalent required.
• 100% onsite work in Bolingbrook (no hybrid)

Additional Details:

• On-site position located in a smaller office environment with a friendly, long-tenured team.
• This is a 6 month contract role supporting the CS team.
• The company values accuracy, consistency, and teamwork.

Perks:

• Great work/life balance
• Supportive and collaborative team culture.
• Opportunity to grow within a stable, long-standing organization.
• Quiet office environment with large workspaces and excellent employee tenure

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request

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