Engagement Coordinator

Since 1870, Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children and youth, mental health and community wellness, adult education and training, legal services, and more. Through these programs, we empower the people we work alongside to build powerful communities.

The full-time Engagement Coordinator will be a position in partnership with the Development and Communications Department directly impacting the Chicagoland Area.

In return for your commitment to Erie House and its mission to the community, you will enjoy excellent professional development opportunities, opportunities for growth, and have a direct impact in building powerful communities. Be a part of one of the oldest and most respected Settlement House in the Chicago Land Area.

POSITION SUMMARY:

Reporting to the Senior Director of Development & Communications, the Engagement Coordinator ’s basic function is to be responsible for overseeing the volunteer program, in-kind donation program, and Erie Associate Board. The Engagement Coordinator will also represent Erie House at fairs to engage external stakeholders in the mission, as well as other fundraising duties.

POSITION QUALIFICATIONS:

Volunteer Management:

• Oversee the implementation plan to cultivate individual and group volunteers through various initiatives.
• With support of the Senior Director of Development & Communications, develop policies and procedures to formalize and grow Erie House’s volunteer program.
• Create an environment of teamwork and appreciation and develop specific recognition events.
• Provide training and orientation to volunteers about the mission and goals of Erie House.
• Collaborate with staff to develop a spectrum of volunteer opportunities meeting Erie House’s programs and administrative needs.
• Provide on-site volunteer supervision for all volunteer groups.
• Conduct follow-up with volunteers to capture feedback, provide acknowledgement and ensure retention.
• Coordinates projects and ensures the necessary planning is executed, including staff preparation, supplies, and defined volunteer work assignments.
• Oversee Erie House’s [email protected] email.
• Entering data of all volunteers, including groups and individuals into CRM.
• Co-lead all logistics pertain to Erie House’s major volunteer event, Holidays with Heart, and any new opportunities and events as applicable.
• Work with the Marketing & Communications team to coordinate communication and marketing tools for volunteer events.
• Work with Senior Director of Development & Communications to establish and meet volunteer goals.

In-kind Donation Program:

• Serve as point person for in-kind donation program.
• Generate and provide quarterly and annual reports.
• Work with Program Directors to identify program wish list needs.
• Oversees data entry and prepares acknowledgement letters.
• In partnership with the Senior Director of Development & Communications, review in-kind donors on a quarterly and annual basis to assess best avenue to cultivate through the donor pipeline.

Erie Associate Board (EAB):

• Serve as Staff Liaison for the Erie House’s young professional board.
• Collaborate with EAB Co-Chairs to coordinate meetings, finalize agenda, and support with overall direction and strategy for board.
• Work with Special Events & Donor Relations Coordinator to co-plan board’s Annual Goose Island Fundraiser.
• Supports with planning and attends Annual Retreat in May.
• Work with Senior Director of Development & Communications to establish annual plan and goals.

Development & Fundraising:

• Represents Erie House at agency and other events, as necessary or required; mandatory attendance at annual dinner and at least one other Development and Communications event.
• Other related duties as required or assigned.

Work experience in nonprofit setting preferred.

Educational requirements:

Bachelor’s degree in communications, business, or similar skill required; or a minimum of two years’ experience in nonprofit development.

Technical skills:

• 1-3 years of progressively successful development experience, preferably in a community-based nonprofit organization.
• Familiarity with orchestration and implementation of events.
• Knowledge of basic fundraising techniques and strategies.
• Possession of strong organizational and communication skills is essential.
• Demonstrates the following qualities: self-motivated; self-directed.
• Positive, outgoing personality.
• Standard office equipment and software. Proficiency with Microsoft Office (Word, Outlook, Excel and PowerPoint).
• Knowledge of databases is a plus.
• Strong contributor in team environments; ability to handle multiple assignments and meet deadlines.

Background Check: Accurate Biometric Background Check.

TEAM MEMBER BENEFITS:

• Compensation of $20.19 - 22.60 / hour based on experience.
• Work / life integration:
  • Generous paid time off. (examples below for full-time employment)
    • 12 accrued sick days per year.
    • 3 personal days.
    • Paid birthday off.
    • 8 paid holidays, including Juneteenth.
    • In addition to above paid holidays, paid week off between Christmas Eve and New Year’s Day.
    • Vacation.
      • Year 1 = 8 days.
      • Year 2 = 13 days.
      • Year 3 + = 20 days.
  • Access to alternative and flexible work schedules and personal leave, where possible.
  • Two-weeks fully paid Parental Leave, for eligible employees.
  • Time off for school conferences and activities as well as bereavement leave.
• Professional Development:
  • Employer-sponsored learning and development programs.
  • Paid day off annually for personal professional development.
  • Tuition Assistance & Debt Relief Program, as budget allows.
  • DEI Council-sponsored education and engagement series.
• Wellness support:
  • Employer-sponsored health, dental, and vision insurance.
  • Employer-paid life insurance.
  • Voluntary life and AD&D and short and long-term disability.
  • Flexible Spending Accounts for medical, vision and dependent care.
  • 403b with employer match.
  • Employee Assistance Program.
  • Yoga, Zumba and Book Club, when onsite.

Union/Non-Exempt

Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at [email protected].

No telephone calls please!

Must be a member of AFSCME or join after 30 days.

Erie neighborhood house is an equal opportunity employer.

Accredited by NAEYC & national after school association.

Recognized by department of justice.

United way member.

About Erie Neighborhood House:

Since 1870, Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children & youth, mental health & community wellness, adult education & training, legal services, and more.