Crew - desk

United Airlines
Arlington Heights, IL

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.


Come join us to create what’s next. Let’s define tomorrow, together.

Description

Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.


Job overview and responsibilities


The Pilot Crew Scheduler will work closely supporting our pilots with their schedules, ensuring on-time flight departures throughout United’s worldwide network. This is a fast-paced operational position working different shifts in a 24/7/365 operation, including weekends and holidays, with the potential for overtime in line with department policies.

  • Assign open flying to qualified flight crew members according to FAA Federal Aviation Regulations (FAR), the United Pilot Agreement, and company policies
  • Analyze pilot staffing, time off requests, assignments, and trip trades
  • Apply cost effective scheduling practices while adhering to all FAA FAR and United Pilot Agreement work rules
  • Assist pilots with monthly schedule management, documenting absences, performing transactions to ensure accurate crew pay, preserving pilot activity records, and assuring quality (FAR compliance, flight time, qualification data, etc.)
  • Maintain proficiency in the application of Federal Aviation regulations, pilot contract rules, and company policies to provide 24/7 support to United
  • Airlines pilots, ensuring an exceptional level of internal customer service
  • Support in training new schedulers via on-the-job training sessions
  • Opportunity for additional responsibilities related to crew scheduling operations and planning may be available or assigned based on operational needs

Qualifications

What’s needed to succeed (Minimum Qualifications):

  • High School diploma or equivalent
  • Demonstrated track record of strong analytical, organizational, and decision-making skills
  • Perform multiple tasks simultaneously with frequent interruptions with a high level of accuracy
  • Ability to exercise flexibility and good judgment while managing stress in high-pressure situations
  • Must be able to work in a fast-paced environment with minimal supervision
  • Strong written and verbal communication skills
  • Good computer knowledge and adaptability to new computer tools
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


What will help you propel from the pack (Preferred Qualifications):


  • Bachelor’s degree or related experience
  • Additional consideration given to specializations in aviation, transportation and logistics, strategic planning, engineering, or technology
  • 1-2 years relevant crew scheduling or airline experience
  • 1-2 years scheduling operations experience and/or experience working in a fast pace environment requiring high volume customer interaction

The base pay range for this role is $52,725.00 to $68,632.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.


You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.


United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.
Posted 2025-11-03

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