Business Performance LoB Lead

Business Performance LoB Lead

Shape the future of performance management at Zurich:

Zurich is on a transformation journey, putting customers first and striving to create a brighter future together. We are looking for an experienced professional to lead a new dimension in how we drive business performance — focusing on line-of-business (LoB) in addition to our strong business unit (BU) insights.

As our new Business Performance LoB Lead, you’ll have a unique opportunity to develop this new perspective from the ground up, set the direction for how performance insights are delivered, and help ensure we support management’s growing focus on LoB performance.

What you will do:

• Shape and Deliver LoB Performance Management & Advanced Actuarial Insights:
  Build and implement performance management frameworks for individual lines of business, complementing our existing BU views. You’ll lead deep dives into portfolio performance, claims development, and reserving, transforming complex technical data into clear, actionable business insights. Establish standards and best practices for LoB reporting and insights at Zurich, answering management’s need for deeper, more granular perspectives.
• Strategic Partner to Underwriting and Actuarial:
  Act as the key PPM business partner to ZNA Underwriting and ZNA Actuarial teams. For Underwriting, you will join the UW Leadership Team meetings, provide regular finance updates, and actively contribute to projects and strategic initiatives, ensuring financial perspectives are integrated into decision-making.
• Transform Forecasting & Planning:
  Collaborate closely with the broader PPM team to further enhance and transform the ZNA forecasting and planning processes. Bring forward innovative ideas, challenge the status quo, and help drive process automation, data quality, and actionable business insights.
• Build a Powerhouse with Actuarial Bratislava:
  Leverage the expertise of actuarial resources in Bratislava by building strong, effective partnerships. Foster a collaborative and high-performing environment focused on delivering robust performance analysis, business insights, and value to stakeholders.

What you bring:

• Proven experience in business performance management, financial planning, or analysis, ideally in the insurance or financial services sector.
• Solid actuarial background with a very good understanding of insurance P&L and the end-to-end insurance business.
• Strong track record in developing and implementing new frameworks, preferably with a focus on LoB or product-level reporting.
• Demonstrated ability to work with and influence senior stakeholders, especially Underwriting and Actuarial.
• Experience in leading or contributing to forecasting, planning, and performance reporting transformations.
• Exceptional collaboration, communication, and relationship-building skills, including cross-cultural teamwork (experience with near/off-shore teams is a plus).
• Analytical thinking with a pragmatic approach to driving process improvements and business value.
• Advanced skills in financial systems and analytics tools (e.g., SAP, Power BI, Excel) a plus.

Basic Qualifications :

• Bachelors Degree and 7 or more years of experience in the Accounting or Finance area
  OR

• High School Diploma or Equivalent and 9 or more years of experience in the Accounting or Finance area
  OR

• Zurich Certified Insurance Apprentice, including an Associate Degree with 7 or more years of experience in the Accounting or Finance area

Preferred Qualifications :

• Strong written, visual, and verbal communication skills and experience communicating financial and business results to Sr. Leaders
• Strong analytical skills and ability to apply a structured approach in dealing with partial or incomplete information
• Insurance industry experience
• Intermediate to advanced Microsoft Office experience
• Technology experience related to one or more of the following areas: Financial reporting systems, MS Power BI, MS PowerPoint, MS Word, Thinkcell, Business Objects or other query tools
• MBA or other applicable professional certifications

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed salary range for this position is $94,100.00 - $154,000.00, with short-term incentive bonus eligibility set at 20%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Schaumburg, AM - Chicago
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No