Product interface quality lead

General Motors
Springfield, IL

Job Description

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role

The ME Product Interface Quality Lead plays a critical role in driving quality excellence across the General Assembly (GA) Product Interface organization. The ideal candidate is a change agent with deep expertise in quality assurance methodology and a passion for cross-functional collaboration that will support GA Product Interface in modernizing quality systems and processes. This position serves as the primary point of contact for all quality assurance activities, ensuring alignment, compliance, and continuous improvement in risk management and quality processes while transitioning to an all-digital future.

What You Will Do

  • You will support advancing GA Product Interface digital goals:

  • Collaborate with expert partners to leverage advanced technologies to eliminate manual and repetitive Quality tasks.

  • Lead efforts to build and maintain shared PFMEA Level 1 templates, helping teams stay aligned and reduce manual reviews (including supporting technology innovations).

  • Utilize advance collaborative tools with expert partners to proactively identify and resolve PFMEA-related issues, minimizing the need for escalation across Levels 1, 2, and 3.

  • Develop efficiencies and strategies to streamline RPL1/S deviation request reviews and approvals, enhancing speed and accuracy.

  • Drive continuous improvement and oversight of transformation activities once steady state achieved.

  • Support GA Product Interface in transition by:

  • Aligning internal and external resources through collaborative digital platforms to ensure timely and efficient PFMEA completion.

  • Provide updates, insights, and recommendations to leadership and stakeholders as required

  • Management, support and facilitation of Quality deviations

  • Represent the GA Product Interface organization in Quality Chain working-level discussions and escalate items as needed

Your Skills & Abilities (Required Qualifications)

  • Bachelor's Degree or Equivalent experience

  • Excellent communication and stakeholder management skills

  • Ability to lead cross-functional teams and drive alignment

  • Detail-oriented with strong analytical and problem-solving capabilities

  • 3+ years' experience in PFMEA facilitation or equivalent quality systems

  • 2+ years' experience facilitating meetings with / presenting to Executive level leaders

What Will Give You a Competitive Edge (Preferred Qualifications)

  • Expert knowledge (7+ year experience) of quality systems

  • 3+ years' experience working with Global Vehicle Development Process

  • Exposure to non-GM quality systems

  • Demonstrated experience in process innovation and/or continuous improvement activities

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.

- The salary range for this role is (Position 78,000 and 105,700 from Pay Transparency Posting Salary Ranges). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

-_ Bonus Potential _: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

-_ Benefits: _GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

#LI-JK3

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.

The selected candidate will be required to travel <25% for this role.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources ( .

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire ( .

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email ([email protected]) us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (

Our Culture

How we hire (

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

Explore our global locations (

We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) ( . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.

Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Posted 2025-11-03

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