Associate merchandiser - goods
Are you a movement maker? Are you seeking new and exciting career opportunities?
Here is what you need to know about the job: The Associate Merchandiser for the Miles Hard Goods Division plays a key role in supporting customer relationships and driving the product lifecycle from order placement through delivery. This role requires a proactive, detail-oriented individual who can manage multiple priorities, communicate effectively with cross-functional teams and customers, and contribute to the overall success of the division through strong execution and service. Key Responsibilities:- Support day-to-day merchandising operations, including order entry, tracking, and communication with customers and overseas teams.
- Maintain accurate and timely records of purchase orders, production schedules, and customer requirements.
- Partner with the Miles team to ensure orders are delivered on time and in line with quality and compliance standards.
- Manage artwork timelines and coordinate commercial packaging requirements with overseas offices and customers.
- Assist in preparing product specifications, pricing forms, and supporting the tender process.
- Coordinate the distribution, approval, and tracking of product samples between factories and customers.
- Provide consistent, high-level customer service and maintain strong client relationships through clear communication and follow-up.
- 1–2 years of experience in merchandising, sales support, or a related customer-facing role.
- Strong organizational, time management, and problem-solving skills.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Detail-oriented with excellent written and verbal communication skills.
- Self-motivated, with a positive attitude and collaborative mindset.
- Ability to travel domestically and internationally 1–3 times per year, as needed.
- Bachelor’s degree or equivalent work experience.
- Proficiency in Microsoft Office Suite, especially Excel and Outlook.
- The approximate annual base salary range for this position is $50,000.00 - $55,000.00, which can vary based on role requirements, skill set, and years of experience.
- Comprehensive benefits package including Medical, Dental, Vision, PTO, and company holidays.
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