Sr Manager, Technical Product Management (Chicago)

Job Description:

Company Description:

McDonalds growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonalds will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonalds Global Technology is here to power tomorrows feel-good moments.

Thats why youll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, were digitizing the Golden Arches. Combine that with our unparalleled global scale, and were reshaping all areas of the business, industry and every community that is home to a McDonalds restaurant. We face complex tech challenges every day. But thats where our diverse and talented teams come in. Theyre made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonalds Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Tech PMO Sr. Manager supports project and program management for technology initiatives to drive orderly and timely project execution and delivery. Responsibilities include supporting key PMO processes, developing the integrated project/work plan, managing program and project interdependencies, coordinating resources and key PMO meetings, tracking and reporting risks and issues, and supporting key deployment and go-live readiness activities across all workstreams and adjacent programs

The Tech PMO Sr. Manager will work with the Global Finance Modernization Technology Leader and partner with the Global PMO team to administer and operate within different project management areas, specifically ensuring the tracking and completion of key project activities.

Key Responsibilities

• Support development of technology programs, including project strategy, approach, workstreams, and overall structure and timeline for key initiatives
• Proactively identify and report technical risks and issues, and engage the right parties across multiple tech workstreams (e.g., applications, integrations, data, security, etc.) to mitigate risks and resolve issues
• Support program governance and project status forums, including running logistics and ensuring all parties are apprised of actions and decisions
• Actively monitor cross-workstream and program-wide dependencies, with a focus on technical dependencies
• Implement and reinforce key project management practices including Project Change Control and Performance Management, Project Risk and Issue Management, and alignment to PMO Standards, Processes, and Tools
• Provide project workplan management support, keeping track of plans, staffing, quality standards, and dependencies
• Track and monitor project metrics and reporting, with a focus on technical metrics
• Closely partner with key workstreams on the program to lead key deployment and launch readiness activities such as Service readiness testing, Dress Rehearsal, Go/No-Go readiness
• Coordinate and engage with key cross-workstream internal partners (Global PMO, Functional Solutions, Service Delivery, etc.) to streamline interactions while maintaining line of sight to technical dependencies required for success
• Build program-relevant communication materials, including Leadership updates on program status, key announcements, onboarding, and offboarding materials

Qualifications

• 8+ years of prior program and project management experience supporting large-scale, technology transformation programs
• Experience developing and handling project management processes such as multi-team project plans, risks, and issues logs, change control processes, status reporting, and resource management
• Experience running deployment and Go-live readiness activities
• Knowledge of Agile and Scrum methodologies with proficiency in project management software such as Microsoft Project, JIRA, Kanban, Confluence, or similar tools.
• Strong, professional communication, with the ability to engage with leadership, using the appropriate level of detail, terminology, and style
• PMP Certification or equivalent experience

Compensation

Bonus Eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long - Term Incentive: This position is eligible for stock or other equity grants pursuant to McDonalds long-term incentive plan.

Benefits Eligible:

This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Salary Range

Salary Ranges-$149,260.00 - $190,310.00

Competencies

Execution Proficiency

Background & Values

Strategic Proficiency

Building Blocks

Talent Proficiency

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds long-term incentive plan.

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.