Express Service Advisor
Do you have experience writing service? Ready to move to a new dealership? Our team at Castle Chrysler, Dodge, Jeep, Ram in Naperville is looking for an Express Service Advisor to join our team. What We Offer
- 401(K) with employer match
- Major Medical & Dental (50% employee paid premium)
- Vision
- Voluntary Benefits (Accident, Critical Illness, Disability, and more)
- Life Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Flexible work schedule
- Career advancement
- Ability to work under pressure and handle a busy workload under sometimes stressful conditions
- Have some experience in Customer Service/ Sales, ideally in automotive
- Love to help people and find ways to create happy customers
- Ability to multi-task and work in a fast paced environment
- Have a naturally happy and outgoing demeanor
- Work alongside your dealership peers to create an exceptional customer experience geared to drive customer loyalty and retention
- Previous experience at “quicky” lube shops, department store auto shops or dealerships a plus
- Self-motivated and enthusiastic presence in a team environment
- Be a great teammate to your co-workers, always willing to go above and beyond
- Report to management any circumstances that compromise the integrity of the dealership
- Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly, compassionately, and timely
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Valid driver's license and meet insurability standards
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