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Senior Credit and Collections Lead

Stepan Company
Northbrook, IL
Senior Credit and Collections Lead Location Hybrid work in Northbrook, IL : Location: Northbrook, IL, US, 60062 Stepan is seeking a Credit and Collections Lead to join our Corporate Finance team in Northbrook, IL. In this role, you will report to the Credit and Collections Supervisor. This role will be actively involved with ensuring customers remit payments to Stepan on-time, performing credit reviews for new and existing customers, establishing appropriate credit lines, assisting with customer dispute resolution, etc. This position will work closely with the A/R & Cash Applications, Customer Service and Commercial groups within Stepan. Key Responsibilities:
  • Collections - ensure customers pay Stepan in accordance with approved payment terms. Perform appropriate follow-up on past due accounts.
  • Credit Limit Reviews - review credit lines for existing accounts at established intervals.
  • Dispute Resolution - investigate all deductions to understand the reason for the deduction. Resolve deductions via working with both the customer and internal Company employees.
  • Internal Reporting - assist with the preparation of monthly/quarterly reports.
  • New Account Setup - establish credit lines for new accounts.
  • Credit Holds - identify the root cause of orders that go on credit hold and follow-up to resolve with the appropriate employees.
Qualifications
  • Five years of Credit and Collections experience.
  • Ability to work in a team environment.
  • Excellent communication and listening skills.
  • Strong work ethic and commitment to departmental success.
  • Ability to prioritize, take initiative and resolve issues.
  • Attention to detail and continuous process improvement mindset.
Education
  • Bachelor's degree
Pay Range: $65,000 - $85,000 The salary range for this position is determined by considering a variety of factors such as skills, experience, qualifications, and the location of the position. At Stepan Company our comprehensive benefits package includes:
  • Discretionary Bonus
  • Medical, Dental, and Vision Insurance
  • 401K with Match
  • Profit Sharing
  • Paid Time Off (PTO)
  • Short-Term and Long-Term Disability (STD / LTD)
  • Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Paid Parental Leave
  • Adoption Assistance
  • Reactions - Recognition Program
  • Employee Assistance Program (EAP)
#LI-KB1 #LI-HYBRID Stepan Company does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers. Established in 1932, Stepan Company is a major manufacturer of basic and intermediate chemicals including surfactants, polymers, as well as specialty ingredients that go into consumer, household, and institutional products such as laundry detergents, shampoos, and surface cleaners. Stepan Company currently has 22 global manufacturing locations and over 2,500 employees. We have a strong record of growth. Our growth allows us to provide meaningful career opportunities and stability to our team members. We have big goals at Stepan and know every team member will be crucial to achieving our objectives. Regardless of function, we are looking for team members who bring with them a growth mindset, an entrepreneurial spirit, and the ability to thrive in an evolving environment. We celebrate diversity at Stepan and are committed to creating a diverse, inclusive environment. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other status protected by applicable law.

Stepan is a global specialty and intermediate chemical manufacturer that has been serving a broad range of industries for over 90 years. Today, Stepan is a $2.7 billion revenue company. Our continued success is driven by the passion and commitment of our 2,500+ employees around the world.

Why Work At Stepan?

  • Stable & Growing
  • Collaborative Environment
  • Make a Difference & Be Recognized
  • Committed to Safety & Sustainability
  • Value Driven Culture

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Posted 2025-09-16

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