Customer Service Associate
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager or assigned by corporate.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
Salary Range: $16 - $18 / Hourly
Recommended Jobs
Cosmetology or Esthetics Teacher - Substitute
Join Tricoci University of Beauty Culture as a Substitute Esthetics Teacher! About Us: Tricoci University is a renowned leader in beauty education, recognized as the School of the Year in 2022 a…
Medical Assistant - Urology (Urbana)
Overview The Medical Assistant plays a key role in creating a smooth, supportive care experience - keeping supplies stocked, ensuring patients move efficiently through their visits, and partnering…
Physician: Otolaryngology - Winfield and Naperville, IL
The salary range for this position is $450,000.00 - $510,000.00 (Annually) In addition to competitive compensation, we offer an excellent benefits package. This includes a continuing medical educati…
Director of Wellness and Recreation
About the Company Clearbrook is a mission driven nonprofit serving individuals with intellectual and developmental disabilities, including Autism and Down Syndrome. About the Role We…
Wound Care NP or PA needed in Sterling, IL
About the Position An established, independent community hospital in northwestern Illinois is seeking an Advanced Practice Provider to join its Wound Care team. ~ Wound Care APP experience prefe…
Sales Associate $14-$16/HR
Position Purpose Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company -- you w…
Preconstruction Manager - Data Center Construction
Data Center Preconstruction Manager – Chicago, IL This opportunity is with a leading general contractor of data center construction services. This company provides a complete life cycle of solutio…
Window Installer
Who We Are: Jacob Family Enterprises (including Jacob Sunrooms, Exteriors & Baths and Chesley Fence & Deck) is a family-owned, nationally ranked home improvement leader. We specialize in a w…
Associate Counsel, Employment & Immigration
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We striv…
Landscape Tech
Green Acres Lawn Care is a fast growing lawn care, maintenance, irrigation and pest control company serving Belvidere, Rockford, and the surrounding area. We have been in business for 16 years, servin…