General Manager

Job Description

Job Description

Ready to Lead a High-Output Maintenance Team Built on Accountability, Speed, and Standards?

Do you thrive on managing chaos into control?

Are you someone who sets the bar high, leads from the front, and builds systems that actually scale?

If you're a field-savvy operator who knows that great maintenance means more than "just fixing things"-this might be your next leadership move.

GC Realty & Development is searching for a Director of Residential Maintenance & Field Services -a bold, systems-minded leader who will drive performance, enforce quality, and scale operations across our 1,400+ unit portfolio.

What This Role Is Really About

We don't want "just a maintenance manager." We want an operator -someone who takes full ownership of technician performance, vendor quality, and field-level execution.

You'll lead a multi-site maintenance team with one goal: deliver on-time, high-quality service that protects property value and keeps our clients and residents happy .

What You'll Be Driving Every Day

• Department Ownership - Full responsibility for our maintenance operations, from technician schedules to budgetary performance

• Team Leadership - Hire, train, and hold accountable a team of techs and leads who take pride in their craft

• Vendor Management - Maintain strong relationships, enforce service level agreements (SLAs), and use competitive bids to keep standards high and costs under control

• Execution Excellence - Implement and monitor processes that eliminate rework, reduce waste, and maximize daily output

• Data-Driven Decisions - Track KPIs like job turnaround time, estimate accuracy, and labor efficiency to guide action

• Compliance & Safety Oversight - Proactively manage OSHA, HUD, and municipal code requirements while mitigating risk

• Customer-Facing Responsiveness - Ensure the field team delivers professional, respectful service that reflects GC Realty standards

What Makes You a Fit

• 5+ years in maintenance leadership, construction ops, or field service management (residential property experience a plus)

• Proven ability to lead field teams and supervise remote job execution

• Experience with P&L oversight , labor cost control, and vendor negotiations

• Strong command of maintenance systems (HVAC, plumbing, electrical, etc.) and modern tools for tracking work

• Analytical mindset-you know how to use spreadsheets, dashboards, and reports to improve results

• Process-focused, execution-first, and not afraid to coach, correct, or change direction when needed

• Bonus: Familiarity with property management systems, mobile workforce software, or scheduling platforms

What We Offer

• Salary : $100,000-$120,000 per year base + performance-based incentives

• Time Off : 15 PTO days, 7 paid holidays, plus your birthday off

• Benefits : Medical, Dental, Vision, Life, AD&D, FSA, Disability, Critical Illness

• Better Book Club : Earn up to $500/year to read and grow professionally

• Google Review Bonuses : $25 for every 5-star review you help earn

• Professional Growth : Leadership coaching, real decision-making authority, and visibility with senior leadership

What It's Like to Work Here

At GC Realty & Development, we don't babysit, and we don't settle . You'll be given room to lead, clear targets to hit, and the support to get better every month.

We operate on four core values:

• OWN IT - Full responsibility from start to finish

• GSD - Get Stuff Done without delay or excuses

• BETTER RESULTS - Always seeking improvement, never satisfied with "good enough"

• RESPONSIVE - Clear, fast, and professional communication at every step

Sound Like the Challenge You've Been Looking For?

Apply now and help us build the next level of residential maintenance excellence at GC Realty. Want to see what kind of company you'd be joining? Check out our Glassdoor Reviews or tune into our podcast, Straight Up Chicago Investor .

Job Posted by ApplicantPro