Remote Client Planning and Support Specialist

Newport Associates
Springfield, IL

Client Planning & Support Specialist (Remote)

Location: Remote

About the Role

We are seeking a detail-oriented Client Planning & Support Specialist to assist with coordinating client plans, organizing logistics, and maintaining clear communication throughout the planning process. This role focuses on managing timelines, confirming arrangements, and ensuring a smooth and well-structured client experience from start to finish.

This position is ideal for individuals who are organized, proactive, and comfortable working independently in a remote environment.

Key Responsibilities

  • Coordinate planning timelines and key milestones for clients

  • Organize scheduling details, confirmations, and related documentation

  • Support logistics related to meetings, events, and associated arrangements

  • Communicate with vendors, partners, and service providers as needed

  • Maintain accurate records using internal systems and tools

  • Provide consistent, professional communication to clients throughout the process

Qualifications

  • Strong written and verbal communication skills

  • Excellent organizational and time management abilities

  • High attention to detail and follow-through

  • Ability to manage multiple tasks and deadlines

  • Comfortable using online systems and collaboration tools

  • Background in client services, hospitality, administrative support, or coordination is helpful but not required

Work Environment

  • Fully remote

  • Structured onboarding and established workflows

  • Supportive, process-driven team environment

  • Opportunity to develop planning and client operations skills

Posted 2026-02-26

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