Sales Support Representative

Job Description

Job Description

Confidential Job Posting – Sales Support Representative (Growth Track to Account Management)
Location: Lake Zurich, IL
Compensation: Up to $60K (with quarterly bonus opportunities)
Employment Type: Contract-to-Hire (6 months)

A rapidly growing, privately backed U.S.-based manufacturer in the industrial/welding space is seeking a Sales Support Representative to join their team during an exciting phase of expansion. This is a unique opportunity to work directly with executive leadership and gain hands-on exposure to sales strategy, customer engagement, and business growth initiatives.

This role is ideal for an early-career professional who is looking to build a long-term career in sales, analytics, or customer operations, with a clear path toward a Key Account Manager position .

Why This Opportunity Stands Out

• Direct visibility and mentorship from company leadership
• Clear growth path into Account Management / Sales Leadership
• Fast-growing company with strong financial backing and aggressive expansion plans
• Tight-knit, collaborative team environment (small company feel, big growth trajectory)
• Quarterly profit-sharing bonuses (consistently paid out)
• Strong benefits package (medical, dental, vision, 401k, PTO)

Key Responsibilities

• Support strategic sales efforts by analyzing customer data, trends, and account activity
• Identify declining or underperforming accounts and help uncover opportunities for growth
• Maintain and update CRM and ERP systems (tracking customer interactions, sales activity, and pipeline)
• Assist with quote generation, order support, and general customer service backup
• Support outbound sales efforts including email outreach, cold calling, and marketing initiatives
• Build reports, dashboards, and insights using Excel to support leadership decision-making

What We’re Looking For

• Strong interest in building a career in sales, customer success, or account management
• Proficiency in Microsoft Excel (comfortable with data analysis, tracking, and reporting)
• Analytical mindset with the ability to identify trends and business opportunities
• Self-starter mentality – comfortable working in a fast-paced, evolving environment
• Strong communication skills and willingness to engage with customers and internal teams
• Ability to wear multiple hats and adapt quickly

Preferred (Not Required)

• Bachelor’s degree (Business, Marketing, Economics, or related field)
• Previous experience in customer service, inside sales, or data analysis (internships count)
• Exposure to CRM/ERP systems (HubSpot, Global Shop, etc.)
• Interest in or exposure to manufacturing/industrial environments

Additional Details

• Shift: Standard business hours
• Commute: Must be able to commute to Lake Zurich, IL
• Interview Process: One onsite interview + brief assessments
• Start Date: ASAP

This is an excellent opportunity for someone who wants more than just a typical entry-level role— you’ll be directly involved in driving business growth and shaping customer strategy from day one.