Director, FSS Business Excellence & Technology

AbbVie Inc.
North Chicago, IL

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok .

Job Description

Purpose

The Director, Technology & Systems, is a strategic leader responsible for the vision, ownership, and continuous enhancement of technology solutions and systems within the Finance Shared Services organization. This role collaborates across Finance, Business Technology Solutions (BTS), various finance process owners (AP, AR, GL, FP&A, Tax, Treasury, etc.), and other key stakeholders to drive digital transformation, agility, and simplification of finance operations. The Director leverages technology to optimize and harmonize finance processes, enable advanced analytics and insights, and foster a culture of innovation and automation in FSS

Responsibilities

  • Define and lead the strategic direction for the integration, optimization, and enablement of technology and systems across the Finance Shared Services ecosystem, aligning with business priorities and needs.
  • Drive the development of global finance technology strategies, ensuring robust solutions for automation, analytics, and digital transformation across core finance processes.
  • Oversee business requirements gathering, system selection/implementation, and collaboration with BTS and other teams for successful deployments and ongoing enhancements.
  • Serve as the senior subject matter expert for finance technology, promoting training, best practices, and continuous process improvements to enhance agility and speed.
  • Champion the identification and adoption of innovative tools (RPA, AI, data analytics, cloud ERPs, Power BI, SAC, Phyton, Excel enabled data driven, etc.) to streamline and simplify finance operations in collaboration with the Policy & Process Excellence team.
  • Provide leadership and direction for technology-focused teams, nurturing a culture of responsiveness, continuous learning, and technological advancement.
  • Foster team development to build talent capable of driving future-ready finance technology and process innovation.
  • Partner with stakeholders to ensure compliance, controls, standardized processes, and optimally delivered shared services.
  • Develop and track KPIs to measure impact of technology-enabled process improvements and service excellence.
  • Lead change management and communication strategies for new technology rollouts and process transformation initiatives.

Qualifications

Qualifications

• Bachelor’s degree in computer science, Information Systems, Finance, or related field; Master’s preferred.

• Minimum 15 years’ progressive experience in technical project management, systems leadership, or related finance/technology roles. Experience with finance shared services and ERP/automation platforms preferred.

• Proven ability to lead large cross-functional initiatives and influence senior business leaders; experience developing technology roadmaps for finance operations.

• Demonstrated expertise in finance systems, automation, analytics, and product development across finance functions.

• Advanced analytical, strategic problem-solving, and exceptional leadership skills.

• Hands-on experience with process mining, automation, and data analytics tools: UiPath, Power Automate, SmartSheet, Power BI, Python, SQL, Alteryx, etc.

• Knowledge of the pharmaceutical industry and regulatory environment is preferred.

• Excellent communication skills, able to translate technical concepts for non-technical audiences.

Key Stakeholders:

• Finance Shared Services Leaders • Business Technology Solutions (BTS) • Finance Process Owners (AP, AR, GL, FP&A, Tax, Treasury, etc.) • Category Managers (where relevant) • Business Unit Leaders

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit

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Posted 2025-11-07

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