Shop Service Technician

Job Description

Job Description

About the Role

Are you looking for more than just a job—a place where your contributions make a real impact, and your success is shared with your team? At Cogent, Inc., an employee-owned company , we’re proud to offer exactly that. We’re seeking an experienced service technician with a strong mechanical aptitude and experience working with pumps and other rotating equipment. This position will work out of our Decatur, IL, facility.

What You’ll Do

As a Shop Service Technician, you will be responsible for rotating equipment service and repair for our valued clients.

Key Responsibilities:

• Work alone or as a team to service and maintain various types of rotating equipment typically found in the water and wastewater industry. Frequently working under tight deadlines.
• Utilizes technical repair reports to accurately document all aspects of the repair estimate, repair, and failure diagnosis, including part numbers, part descriptions, estimated labor hours, actual labor hours, and documentation of work performed to ensure customer satisfaction.
• Uphold all safety practices and procedures as detailed in the company safety manuals.
• Continuous learning of products, applications, technology, market conditions, and competitive advantages.

Skills & Qualifications

Required:

• A high school diploma or GED
• Excellent proven electro-mechanical repair and troubleshooting skills
• Desire and ability to work in a fast-paced and continuously changing field
• Ability to work overtime on short notice
• High-level communication and organization skills, as well as a positive attitude toward customer service
• Basic computer knowledge
• Ability to manually lift and maneuver heavy objects, parts, equipment, and materials required
• Ability to work under little supervision

Preferred:

• Previous experience in repairing submersible pumps or other rotating equipment generally found in water and wastewater facilities

• A degree in mechanics or electronics from a technical or vocational school

Why Work With Us?

At Cogent, you’re not just an employee—you’re an owner . Our people make the difference, our shared values define us as a team and bring our vision to life. Together, our team of employee-owners is committed to helping build healthy and prosperous communities through creatively engineered solutions for our customers. We are a growing Midwest company that provides fluid processing solutions serving the local Industrial, Municipal, Commercial Building Trades, Oil and Gas markets through our family of trusted brands.

We Offer

• Employee Ownership (ESOP)
• 401(k) with Company Match
• Profit Sharing
• Medical, Dental, Vision & Life Insurance
• Generous PTO, Paid Holidays & Volunteer Time Off
• Career Development & Advancement Opportunities
• A Culture That Values Innovation, Collaboration, and Respect

Make Your Mark with Cogent

This is more than just a job—it’s a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success.

Apply today and help us build something exceptional—together!