Operations Manager

FACE FOUNDRIÉ
Highland Park, IL

About FACE FOUNDRIÉ:

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 56 locations open and is continuing to expand nationwide.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Operations:

  • Demonstrates high standards in customer service

  • Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail revenue

  • Identifies opportunities for growth such as, staffing, scheduling and coaching

  • Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.

  • Conduct regular performance reviews and provide constructive feedback to enhance team performance.

  • Create and maintain staff schedules to ensure adequate coverage during peak hours.

  • Responsible for store's inventory

  • Helps forecast sales, growth trajectories and expansion plans.

Financial Management

  • Collaborate with the store owner to develop and manage the salon budget.

  • Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.

  • Implement strategies to achieve sales targets and profitability goals.

Client Services

  • Oversee the delivery of high-quality services and ensure client satisfaction.

  • Address client issues and concerns, providing resolutions in a timely and professional manner.

  • Maintain a positive and welcoming environment for clients and staff.

Training and Hiring:

  • Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team

  • Responsible for identifying the professional development needed for each staff member

  • Ensures all technical service and product trainings are attended

  • Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.

Marketing:

  • Work with the store owner to develop and execute marketing strategies to attract new clients and retain existing ones.

  • Coordinate and promote special events, promotions, and collaborations to increase store visibility.

  • Assist with Social Media

  • Assist in requesting marketing materials from corporate via internal portal

  • Join regular calls with owner and corporate to ensure consistency across the system

Benefits: subsidized healthcare, paid time off, sick time, 401(k) with company match

Job Types: Full-time

Availability: Nights and Weekends are required

Experience: One year of Salon Manager experience is preferred

Posted 2025-11-03

Recommended Jobs

Work from Home Advisor

A LIFE PERFECTED LIMITED
Chicago, IL

Transform Lives and Your Income: Become a Distributor of Personal Development Products! Are you ready to take charge of your future and become your own boss? If you’re passionate about personal dev…

View Details
Posted 2025-10-07

Solutions Analyst (Data Pipelines & Analytics)

LaSalle Network
Chicago, IL

Solutions Analyst – Data Pipelines and Analytics Key Details Compensation: $50/hour Benefits: Medical, Dental and Vision insurance Location: Chicago, IL (River North) Employment Type…

View Details
Posted 2025-12-19

Quality Assurance Engineer -- Junior Product Manager | AI / Trucking

Spotter
Lemont, IL

We are seeking a meticulous and proactive Quality Assurance Engineer with significant experience in the trucking industry to join our remote team. Our company utilizes React and Django framewor…

View Details
Posted 2025-11-25

Telehealth Registered Dietitian

Cecelia Health
Chicago, IL

Who is Cecelia Health? Cecelia Health is a virtual specialty medical practice dedicated to improving cardiometabolic health outcomes across populations. We connect patients living with one or more …

View Details
Posted 2025-12-18

EARLY CHILDHOOD BUDGET AND DATA COORDINATION

​Illinois State Board of Education
Springfield, IL

EARLY CHILDHOOD BUDGET AND DATA COORDINATION Location Springfield, IL : POSITION: Early Childhood Budget and Data Coordination (Principal Consultant #1613) INVENTORY#: 1613 LOCATION: Springfi…

View Details
Posted 2025-12-15

Bilingual Customer Support Specialist (Spanish)

Mahoney Environmental Solutions
Woodridge, IL

Calling all call center specialists! We have availability for YOU at our call center! Mahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the collect…

View Details
Posted 2025-11-21

Receiving Clerk

Marmon Link
Sauget, IL

Cerro Flow Products LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winni…

View Details
Posted 2025-12-21

Intensivists Position in Western Illinois - $475K Base + Sign-on w/3 Weeks PTO

Enterprise Medical Recruiting
Illinois

An Intensivist team in Western Illinois has recently transitioned to a  hospital-employed group to offer the best possible package to physicians. Opportunity Details ~400-bed, Level II Trauma …

View Details
Posted 2025-12-20

Registered Nurse Outpatient-Delnor Cancer Center Part Time Days

Delnor Hospital
Geneva, IL

The salary range for this position is $34.50 - $55.20 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…

View Details
Posted 2025-12-23

Laborer I - Water and Sewer Maintenance Division

City of Murphysboro
Murphysboro, IL

The City of Murphysboro, Illinois is accepting applications for a full-time Laborer within the Water and Sewer Maintenance Division of the Public Works Department. This position involves manual labor…

View Details
Posted 2025-12-05