Claims Recovery Senior Specialist (Property and Ocean Marine)

Zurich is currently seeking an experienced Claims Recovery Senior Specialist (Property and Ocean Marine) to join our Recovery Services team within the Claims Shared Services organization. This fully remote role offers flexibility and is open to candidates located anywhere in the United States.

If you are ready for a career move, consider joining a company with a global footprint that offers an excellent work/life balance, terrific benefits including an incentive plan, 401K match and a second 401K company contribution, flexible work options, summer hours, a great culture, and exposure to the Zurich Multinational claims network.

Under moderate supervision, you will evaluate legal liability and actively pursue, negotiate, and resolve subrogation collections. When on-site investigation is required, you will obtain additional information from the referring office. This role involves regular communication with insureds, witnesses, attorneys, and underwriters to gather and provide necessary information.

You will work within defined limits and authority on assignments of moderate technical complexity. Responsibilities include preparing, reviewing, and approving data entry into the Loss Accounting System, as well as handling multi-line and multi-jurisdictional losses.

Day-to-day responsibilities of this position:

• Engage effectively with claimants, principals, agents, witnesses, and attorneys to conduct investigations and recover assets owed to the company. Collaborate with national and local regulatory bureaus as necessary.
• Identify business opportunities by exploring and implementing new resources, and continuously evaluate collection practices to improve efficiency.
• Review bonds, accounting records, invoices, and other relevant documents during investigations and recovery efforts. Notify appropriate parties of any outstanding issues.
• Foster strong communication and information sharing with other teams, utilizing available resources to deliver comprehensive solutions to collection challenges.
• Prepare detailed reports outlining investigation findings, analyze cases, and recommend appropriate courses of action.
• Recommend and implement improvements to collection processes, integrating new concepts and approaches while maintaining focus on goals. Monitor and manage expenses related to claims and salvage cases.

Basic Qualifications:

• Bachelor’s Degree and 2 or more years of experience in the Insurance Industry area
  OR
• High School Diploma or Equivalent and 4 or more years of experience in the Insurance Industry area
  OR
• Zurich Certified Insurance Apprentice including an associate degree and 2 or more years of experience in the Insurance Industry area
  AND
• Experience with Microsoft Office
• Knowledge of commercial lines insurance including jurisdictional laws

Preferred Qualifications:

• Experience working on claims in Subrogation in the Property and Ocean Marine line of business
• Strong verbal and written communication skills
• Strong analytical skills
• Organization and detail-oriented skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $59,900.00 - $98,200.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual Office, AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No