Director, Fixed Operations Consulting

General information

Ref # 21631

Remote? Yes

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

The ideal candidate for this position must reside near a major airport, as travel is required up to 50% of the time. As the Director of Fixed Operations Consulting, you will be responsible for generating revenue and expanding the consulting business. Our team partners with automotive dealers to enhance profitability within fixed operations by identifying and addressing opportunities in areas such as factory warranty compliance, customer pay services, and other key operational processes. Consulting services are performed in the U.S. and on a limited basis in Canada.

The Work Itself

• Lead and support a team of consultants providing ongoing coaching, development and guidance.
• Develop and implement market strategies to drive revenue growth, while educating partners on the value of our consulting services.
• Regularly review sales activities, targets, and strategies to maximize team performance; produce analysis and reporting on leads, consulting activities and revenue.
• Foster a culture of continuous improvement by seeking opportunities for process optimization and automation.
• Collaborate with matrix partners and provide strategies to support new business acquisition and retention of existing accounts.
• Stay informed on industry trends and proactively identify opportunities to enhance program strategies.
• Manage and develop talent including creating and executing a succession plan for the team.
• Travel as needed to attend dealer presentations, symposiums, and deliver proposals to key clients alongside your team and partners
• Represent the company at industry events by delivering external presentations as requested
• Ensure marketing materials are current and regularly assess competitive offerings to maintain a strong market position.

The Skills You Bring

• 9+ years of relevant experience required.
• Experience in automotive retail fixed operations, consulting, or equivalent strongly preferred.
• Proven sales and facilitation skills.
• Demonstrated ability to identify, select and develop a diverse, high performing team.
• Strong leadership skills with the ability to influence and nurture talent.
• Well-developed business management, presentation and relationship-building skills.
• Passion for innovation, collaboration and creative problem-solving.
• HS diploma or equivalent required

#LI-Remote

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging: 125000

Experienced: 157500

Expert: 190000

Incentive Compensation: This position is eligible to participate in our annual incentive plan