Community Transitions Director

Job Description

Job Description

Are you someone who loves helping others feel welcomed, organized, and supported? Join our friendly and mission-driven HR team at Arrowleaf as an HR Administrative Assistant! In this role, you’ll be the heart of our onboarding process and play a key part in making sure staff have a smooth, positive experience from day one. You’ll help with everything from coordinating new hire paperwork and training schedules to keeping our employee records accurate and up to date. We’re looking for someone who brings positive energy, strong attention to detail, and a genuine desire to support others. This is a great opportunity for someone who enjoys being a helpful resource, values teamwork, and wants to grow in the field of human resources. You'll work closely with HR leadership, learn about core HR functions, and be part of a team that values respect, inclusion, and collaboration every step of the way.

About us:

When you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You’ll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.

Mission: Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.

Vision: We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone.

Visit our website: myarrowleaf.org/employment to learn more about Arrowleaf

Job Title: Community Transitions Director

Home Office: Vienna, IL or Anna, IL Johnson County Office. Location is dependent on office space availability.

Area of Focus: Behavioral Health

Program(s): Supportive Housing program (820/205) provides adults living with moderate levels of mental illness or disability with 24/7 services with the goal of helping them transition to self-sufficiency or to a less restrictive residential setting. Outpatient Fitness Restoration program (230/260) provides outpatient mental health services and fitness education to non-dangerous defendants who are adjudicated unfit to stand trial. PATH - Projects for Assistance in Transition from Homelessness helps adults experiencing homeless or marginal housing and those living with significant mental illness transition to more stable housing by coordinating services that help them address their individual needs.Housing First (215). The Housing First Program assists adults with severe mental illness who are homeless or exiting a State Operating Psychiatric Hospital in identifying and accessing housing opportunities through the provision of rental and transitional assistance and supports.

Immediate Supervisor: Behavioral Health Officer

Supervises: 820/205, 230/260, PATH and 215 Counselors and Case Managers

Hours of Work: Full-time 40 hours/week. On-call crisis rotation.

Community Transitions Director Minimum Qualifications: Master’s degree in Social Work, Counseling, Psychology, or related human services field. Qualifies as a Qualified mental health Professional (QMHP). Minimum 3 years of experience working in behavioral health with adults with serious mental illness. Minimum 1 year of supervisory or program leadership experience required. Prior experience with transitional programs, supportive housing, or crisis intervention is strongly preferred. Experience working with individuals discharging from psychiatric hospitals or experiencing homelessness is a plus.

Community Transitions Director Skills & Knowledge: In-depth understanding of behavioral health disorders, housing instability, and trauma-informed approaches. Familiarity with Medicaid Rule 140 services (e.g., case management, community support). Excellent knowledge of community resources and systems that support behavioral health recovery and reintegration. Strong supervisory, organizational, communication, and problem-solving skills. Ability to work independently while fostering strong team collaboration.

Community Transitions Director Special Requirements: Must be 21 years of age; maintains a valid driver’s license, reliable transportation and vehicle liability insurance; maintain First Aid & CPR certification; must complete required registry clearances and criminal fingerprint background checks; travel to off-site/community based locations for direct service delivery; schedules evening / or weekend hours as required; availability for on-call responsibilities and emergency response Coordination. Regular travel between Arrowleaf offices and community locations within the southern Illinois service area. Work may include irregular hours or emergency response needs, especially in cases of client crises or urgent discharges. Office-based and field-based work environments.

Community Transitions Director j ob duties include, but are not limited to:

• Program & Clinical Oversight

  • Provide clinical and operational oversight for community-based transition programs in compliance with Medicaid Rule 140 and DMH program guidelines.

  • Oversee the delivery of case management, counseling, housing navigation, and community support services that facilitate safe and sustainable transitions.

  • Lead the development and monitoring of individualized service plans and transition plans aligned with person-centered and recovery-oriented principles.

  • Ensure programs are responsive to individuals discharging from state hospitals, inpatient psychiatric units, shelters, or unstable housing arrangements.

  • Collaborate with state hospital liaisons, managed care organizations, shelter providers, and other partners to ensure continuity of care.

• Staff Supervision & Team Leadership

  • Supervise and support a multidisciplinary team of case managers, counselors, and peer specialists across multiple programs and service sites.

  • Provide regular individual and group supervision, coaching staff to navigate complex client needs, risk factors, and system barriers.

  • Oversee scheduling, performance evaluations, staff development, and onboarding for transition program team members.

  • Promote clinical integrity, accountability, and staff resilience through a trauma-informed and team-based leadership approach.

• Community Collaboration & Resource Navigation

  • Develop and maintain strong relationships with community-based providers, housing authorities, landlords, shelters, hospitals, and support services.

  • Serve as a point of contact and problem-solver for barriers to housing placement, benefits access, and wraparound supports for transitioning clients.

  • Represent Arrowleaf in interagency meetings, hospital discharge planning meetings, and local housing/behavioral health coalitions as needed.

• Compliance & Quality Assurance

  • Monitor program documentation, billing compliance, and outcome tracking to ensure alignment with Medicaid and DMH contract requirements.

  • Assist in preparing internal reports, grant deliverables, and quality improvement initiatives to evaluate the effectiveness of transition services.

  • Support incident reporting, utilization review, and continuous quality assurance processes.

Community Transitions Director Benefit Package

• Professional & upward mobility opportunities
• Health wellbeing stipend ($200 per fiscal year)

• 100% employer-paid health and dental insurance option

• Dental, vision and health available after 1st day of the month after 60 calendar days of employment

• $50,000 life insurance policy
• Travel reimbursement

• Up to 368 hours of paid time off just within your first year of employment! Includes 13 paid holidays, up to 40 hours of personal time, 12 sick days, 40 hours bereavement leave, 12 vacation days (6 month probation period), and 8 hours volunteer paid time off per year.

• Additional opportunities for compensation are available above starting salary!

S alary Range: $70,120 - $80,475 annually (pay is based on education level, years of experience, and credentials)

*This is a management position.

Questions? visit myarrowleaf.org/employment or call 618-658-3079 to learn more!

Arrowleaf is committed to the full inclusion of all qualified individuals. As part of this commitment, Arrowleaf will ensure that persons with disabilities are provided reasonable accommodations unless the accommodation will impose an undue hardship. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.

Arrowleaf is firmly committed to Equal Employment Opportunity (“EEO”) and to compliance with all Federal, State and local laws regarding it. EEO is a set of standards that make it illegal to discriminate against a job applicant or an employee because of the person’s actual or perceived race, color, religion, sex (including pregnancy and related conditions, gender identity, and sexual orientation), marital status, national origin, ancestry, age (40 or older), disability or genetic information (including family history), order of protection status, or military status or unfavorable discharge from military service. The laws apply to all types of work situations, including recruiting, hiring, disciplinary actions, terminations, promotions, pay practices, training, wages, and benefits.