Accounts Receivable Lead
The Accounts Receivable Lead oversees daily operations, reconciles customer accounts, and supports the Accounts Receivable Manager.
Essential Functions:
- Oversee daily AR processes: billing, cash applications, collections, and short pay resolution.
- Assigns work schedules and coverage, reviewing work of AR analysts for accuracy and conformance to company policies and procedures.
- Daily credit review of orders on credit hold. Monitor, evaluate and release or hold orders. Assist Manager with credit extension support.
- Provide weekly status updated on collection efforts and issues.
- Prepare in-depth customer account reconciliations and statements of account.
- Address and resolve customer inquiries and provide a high level of customer service.
- Review and resolve aged short payments/deductions.
- Review accounts on third party PO/payment processor portals (Ariba, Direct Commerce, etc.).
- Maintain aging report and assist with month end close activities.
- Provide training, coaching, and mentoring to junior staff.
- Identify and recommend areas for improvement.
- Assist Manager with projects as required, filling in for Manager in his/her absence.
- Back-up for all positions: billing, cash posting, collection, short payment/deduction resolution.
- Perform other duties as assigned.
Qualifications:
- Minimum 5+ years in AR. Experience in Billing is a plus
- Excellent organization and multi-tasking skills
- Excellent written and verbal communication
- Strong computer skills with proficiency in Microsoft Excel
- Strong analytical and problem-solving skills with attention to detail
Benefits :
- Medical Insurance
- Prescription Drug Plan
- Dental/Vision Insurance
- Employee Incentive Plan
- Flexible Spending Account
- Cash Accumulation Plan-401K
- Life/AD&D Insurance
- Short- Term/Long-Term Disability
- Vacation Plan
- Paid Holidays
- Employee Assistance Program
- Adoption Assistance Program
- Tuition Reimbursement
- Maternity/Paternity Leave
- Pet Insurance
Salary: $75,000-$85,000
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