Guest Services Team Leader Internship (GURNEE)

Interns are responsible for managing assigned specific duties and locations while providing exceptional service for Guests. They are team-motivated, high energy, and guest service-oriented individuals who showcase our Mantra. They will lead and motivate a team of individuals to meet our guests’ expectations and manage controllable expenses in a fast-paced environment.
Responsibilities:

• Ensures assigned locations are 100% ready to satisfy the business needs for each operating day
• Train Sup 1s and Team Members on all Six Flags policies including proper food equipment, equipment use, standard operating procedures, mobile order sales and all register functions.
• Completes daily inventory orders by requested time
• Ensures Inventory is accurate during Inventory counts
• Transports, Prepares, Cooks, Assembles and Serves various food items as needed while following all F.D.A. regulations regarding food preparation
• Maintains a safe, sanitary, organized and clean work environment while following all local Health Department guidelines
• Ensures the integrity of opening and closing tasks in- all food and beverage locations are to or above standards
• Provides great guest experience by being Friendly, Clean, Fast and Safe
• Listens and reacts to Guest and Team Member Feedback
• Encourages upselling Drink Bottles to every Guest by leading by example
• Reports to work as scheduled by complying with the company’s attendance policies
• Ensures all staff is adhering to Six Flags Meal and Break Policies
• Coaches, Counsels, issues Corrective Action and Evaluates Team Members as Necessary
• Performs other tasks that may be assigned by management as business dictates

• Minimum Age 16, Specific locations 18+
• Outgoing, professional, and friendly demeanor
• Demonstrate good communication and decision-making skills
• Ability to train, multi task, work well with others and follow directions
• Ability to work, stand and walk for up to 6 hours at a time in all weather conditions
• Available to work flexible hours including nights, weekends, and holidays
• Complete employment between the end of April 2026 to August 2026