Regional Loss Prevention Manager - Chicago
At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Regional Loss Prevention Manager you will play a critical role in driving the safety, profitability, and operational success of Torrid’s stores within the assigned region. You will oversee approximately 200 stores, this role focuses on minimizing loss, protecting company assets, and fostering a culture of awareness through proactive coaching, training, and exceptional leadership.
This role requires 75% travel and the ability to provide hands-on support to store teams while implementing best-in-class loss prevention strategies.
What You’ll Do:
- Provide leadership, guidance, and support to store teams in the effective implementation of loss prevention programs, collaborating with Store Managers, District Leaders, and Regional Director to develop action plans that minimize shrink and protect assets.
- Deliver engaging training on loss prevention strategies, theft awareness, operational controls, and safe work practices, while modeling professionalism and accountability to foster a positive, collaborative culture.
- Champion a customer-first mindset by partnering with store and district teams to maintain a safe, welcoming environment, aligning loss prevention initiatives with operational goals to enhance the customer experience and store performance.
- Build strong partnerships with cross-functional teams (Operations, HR, Store Leadership) to drive shared objectives and support a culture of accountability and safety.
- Leverage strong analytical skills to identify loss trends, risks, and areas of improvement, conducting internal and external investigations into theft, fraud, and shrinkage, ensuring timely resolution and corrective actions.
- Collaborate with cross-functional teams to develop and implement preventative measures, addressing root causes to reduce recurring issues.
- Review store performance metrics, conduct store visits, and provide actionable insights to reduce shrinkage, improve profitability, and drive sustainable results.
- Support new store openings, remodels, and special projects with loss prevention expertise, ensuring safety and asset protection plans are executed effectively.
What You’ll Need:
- 5+ years of leadership experience in multi-unit/regional Loss Prevention, with a proven ability to coach, teach, and build partnerships across all organizational levels.
- Strong analytical skills with experience interpreting data, identifying trends, and implementing solutions.
- Experienced in conducting internal and external investigations, ensuring timely and thorough resolution, with W-Z certification including phone interviewing techniques.
- Ability to travel up to 75% within the assigned region.
What You'll Get:
- A culture where people are accepted and encouraged to be who they are.
- Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
- Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
- Generous 50% employee discount and access to employee-only sales .
- Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
- Tuition reimbursement program
- Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
- Discounts on cell phones, and computer purchases, entertainment tickets and more.
- Pet insurance for your fur babies.
- Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
- You’ll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization.
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