Sprinkler Coordinator
- Coordinate and schedule tests and service appointments effectively and efficiently for optimum completion with reduction in travel and down time daily.
- Uses phone and email throughout the day to coordinate all activities, as well as online scheduling portals.
- Processing of permit applications, submit check requests for permits, and submit test fees for many AHJ’s.
- Backfill routes with sprinkler inspections when open windows in schedule present.
- Send notifications to AHJ 48 hours in advance.
- Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment.
- Relay work orders, messages, and information to and from work crews, supervisors, and field inspectors using telephones or tablets.
- Record and maintain files and records of customer requests, work or services performed, changes, expenses, and other dispatch information.
- Performs other duties as assigned.
- 1-3 years previous scheduling / dispatching experience required
- Must be comfortable with heavy phone interaction
- Must be able to work in a fast-paced environment
- Must be punctual and have consistent attendance
- Must have a desire to learn about the fire protection industry
- Must deliver excellent customer service
- Must have integrity that aligns with Fox Valley Fire & Safety’s company values
- HSD or equivalent is required
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