Server Assistant

Boka Restaurant Group and Executive Chef Chris Pandel are currently seeking Server Assistant to join the team of Cira , locate d on the ground level of The Hoxton Chicago. Possible cross-training for SA and Food Runner may be available.

Please note:  this position requires open availability (mornings, nights, weekends)

General Description:  

Acts as an assistant to the Server during service. Performing tasks such as serving water to guests, refilling glasses as needed, clearing, cleaning, resetting, and maintaining tables.

Benefits & Perks : Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, paid sick leave, 401(k) program, career mentorship and growth potential, and dining incentives across our 20+ establishments!

Specific Tasks:  

• Obtain service area assignments at the beginning of each shift

• Maintain constant communication with the Server in your assigned section, keeping tabs on where each of your tables are in their meal

• Promptly greet guests as they are seated and offer Bottled water or still water when applicable

• Refill water when needed

• Perform serving. Cleaning or stocking duties to facilitate customer service

• Inform the Server of any questions or needs the guests may have

• Set tables with clean glassware and tableware to the standard set by the restaurant

• Clear tables after guests leave, wipe tables and seats with “table turners”, and clean the floor under and around tables. Always use a tray when clearing an empty table

• Remove empty serving dishes, used silverware, and plateware between courses, and provide clean tableware for their next course

• Notifying management of dishes that are not eaten

• Remove empty glassware when needed, always using a tray

• Maintain overall cleanliness of tables while guests are dining

• Scrape and stack dirty dishes in the dish station according to the restaurant standards to reduce breakage

• Maintain the cleanliness and organization of the dish and staging areas

• Stock the service stations and kitchen with clean glassware and tableware during service

• Assist with cleaning up spills or broken glass in the restaurant

• Make and serve coffee drinks ordered by the server when requested

• Maintain adequate supplies in service stations

• Assist with polishing when needed

• Complete daily opening & closing “side work” assigned by management

• Attend all scheduled meetings and offer suggestions for improvement

• Fill in when needed to ensure guest service standards

• Take guests’ allergies with the utmost seriousness and comply with the Allergy Protocol set by the restaurant

• Comply with all safety and sanitation (including handwashing) guidelines and procedures

• Boka Restaurant Group operates on a seven-day-per-week schedule; consistent and reliable attendance is mandatory

Physical Requirements:  

• Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
• Safely and effectively use all necessary tools and equipment
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven, and slick surfaces

BENEFITS & PERKS: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, 401(k) program, career mentorship and growth potential, and dining incentives across our 20+ establishments!

COMPENSATION DETAILS:

Compensation: $12.62/hr. + tips

About Boka Restaurant Group : Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of America’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here: