Account Director

Job Description

Job Description

Experience Without Limits. Come shape the future of brand experience.

At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences.

That takes a team that's bold, curious, and acts as one - building on ideas, pushing boundaries, and showing up for each other. Here, you'll do your best work, grow fast, and collaborate across clients, disciplines, and global teams to bring new ideas to life.

This is a place where curiosity drives what's next, boldness raises the bar, and we win together. Where ownership is expected, egos are left at the door, and the work reflects the people behind it.

Experience without limits — in your work, your growth, and your impact.

**must be able to work hybrid in NYC/Boston/Chicago*

Summary

The Account Director (experiential/events) grows client relationships and revenue through the effective delivery of Jack offerings, working with members of the agency's senior leadership team, serving as a trusted advisor to the client, and leading cross-functional teams to deliver flawless brand experiences for B2C clients.

Responsibilities

Great work

• Understand clients' business and business issues and serve as a trusted advisor to drive effective solutions
• Develop solutions that leverage agency offerings and are mutually beneficial for the client and the agency
• Develop, write and present incremental project proposals, scopes of work, schedules and staffing plans
• Build and maintain effective client relationships, ensuring that all client needs are listened to, understood and responded to in a timely way
• Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status/ action items
• Responsible for project process from planning to creative through execution
• Partner with Strategy to develop and implement measurement metrics
• Accountable for fiscal health of account(s) and overall revenue, and growth;
• Oversee collaboration of cross-disciplinary internal teams
• Confidently negotiate with external parties, such as influencers and media partners in order to create successful collaborations on behalf of the client
• Ensure that an opportunity brief is developed to set the stage for strategy development
• Collaborate with Strategy and Creative to ensure all creative content and agency solutions address the business need
• Contribute new ideas in creative brainstorms to generate ideas for clients, represent client interests and clearly communicate to internal team
• Be a champion of extraordinary work – by providing inspiration, leadership and expertise in the agency's offerings
• Exceed expectations with the overall quality of the work (ideas and impact), yielding recognition from the industry, award shows and our clients

Grow business

• Grow client revenue and oversee client profitability, resulting in year-over-year growth
• Lead new business opportunities through internal process: qualifying opportunities, lead/oversee pitch process, own deliverables (RFP or pitch deck)
• Act as subject matter expert on best practices bringing to bear significant experience and insight daily
• Partner with Brand Marketing to develop Award submissions and Case Studies

Grow people

• Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met
• Coach and oversee junior team members on execution of all individual job details
• Develop talent of junior team by providing challenging assignments and ongoing constructive feedback

Qualifications

• 8+ years of experience with some of them being in an experiential agency environment OR events and business leadership capacity
• Growth oriented with a track record and willingness to grow revenue and expand your assigned accounts
• Interested in and capable of eventually managing direct reports and mentoring others
• Inspire and drive a spirit of teamwork and collaboration
• Demonstrates ability to anticipate and resolve team challenges in a complex environment
• Lead / facilitate collaboration among internal and client teams
• Effectively present to diverse groups of varying size
• Clearly communicate understanding of client objective and goals to internal teams
• Create and communicate a cohesive plan or strategy
• Lead and influence conversations
• Proven success as a trusted advisor to the client
• Demonstrates subject matter expertise and industry knowledge
• Exhibits deep knowledge of client marketing and business objectives
• Demonstrates financial fluency and ability to manage complex budgets and forecasts
• Can solve complex problems or issues independently and expeditiously

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Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.

We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.