Customer Service Representative
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner
- Process orders, returns, and exchanges accurately using Salesforce and SAP
- Maintain and update customer records with attention to detail
- Troubleshoot customer concerns and collaborate with internal teams to resolve issues
- Ensure customer satisfaction by providing clear and effective communication
- Support additional administrative and customer service-related tasks as needed
- 1-2 years of customer service experience
- Familiarity with Salesforce and SAP (preferred, but training can be provided)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Compensation: $18-22/hr
- Benefits Available include:
- Paid Vacation, Sick and Holidays
- 401k plan – w/ matching
- 100% Health, Vision, and Dental coverage
- 50% of Health, Vision and Dental coverage for any dependent
Emily Schacht #LNCS
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