Quality Assurance IT Inspector

Quality IT Inspector

Location: This role is fully onsite in our Hanover Park, IL office.

Hours: 10:30 am - 7 pm

Compensation: $20 hourly

Duration: 40 hours per week. Potential to convert to full time.

Now is the time to bring your expertise to this role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As a Services Technician with Insight, you will configure hardware including desktops, laptops, mobile devices, servers. We will count on you to identify and troubleshoot system hardware problems. Along the way, you will perform Quality Control inspections.

What to Expect

We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.

Quality Assurance Specialist

Focus

Emphasizes continuous quality improvement and adherence to industry standards.

High-Level Responsibilities

A Quality Assurance Specialist is responsible for QA checks, ensuring that products meet established quality standards throughout the entire warehouse and integration process, from receiving to integration to shipping. They inspect incoming and outgoing products, analyze data, and work to improve quality and efficiency.

Responsibilities

• Conduct quality assurance inspections and tests to ensure products meet established criteria across production, logistics, and warehouse environments.
• Perform incoming, in-process, and final inspections of products and materials.
• Review and verify technical documentation, including Certificates of Conformity (CFC), packing slips, and inspection checklists.
• Conduct source inspections and ensure photo documentation aligns with client requirements.
• Perform visual inspections for damage, defects, or signs of improper handling.
• Identify and remove non-conforming or damaged products; determine appropriate disposition (e.g., rework, scrap, economy inventory).
• Ensure proper labeling and documentation for shipments, including asset tags and production labels.
• Compare picked items against order manifests or system records to confirm accuracy (item, quantity, specifications).
• Verify product variations (e.g., size, color, model) and ensure all required items are present, preventing short or over picks.
• Maintain accurate records of inspections, findings, non-conformances, and corrective actions in the Quality Management System (QMS).
• Support root cause analysis and assist in implementing corrective and preventive actions (CAPA).
• Monitor and report on quality metrics such as defect rates, inspection pass rates, and response times.
• Document discrepancies or quality issues according to established protocols.
• Communicate significant issues or developments to managers, supervisors, and QA personnel.
• Adhere to company quality control procedures and safety protocols during inspections.
• Alert team members and supervisors when defects or patterns of errors are identified.
• Assist in identifying potential flaws in the picking or inspection process.
• Participate in internal and external audits as needed.
• Engage in training and development related to quality assurance processes.

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• 14,000+ engaged teammates
• $1.4M+ total charitable contributions in 2023 by Insight globally

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || Distribution Center || None || US - Hanover Park, IL ||