Technical Business Analyst II (Information Systems Analyst II Option A)

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Technical Business Analyst II providing comprehensive business process re-engineering and transformation services for complex enterprise-wide applications. In this role, you will conduct in-depth analysis, technical research, and feasibility studies to develop detailed process diagrams, requirements, and design documentation, ensuring traceability throughout software development. In addition, you will lead system transitions, support users, enhance existing IT systems, and design or configure new solutions—including testing and validation of new or modified programs. If you possess these knowledges, skills, abilities and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link:

Essential Functions

• Under administrative direction, serves as a Technical Business Analyst II for the Department of Innovation & Technology (DoIT) supporting the Illinois Department on Aging (IDOA) performing complex professional and advisory functions in Application Services.
• Writes user stories, use cases, and program specifications by participating in designing, testing, training, knowledge transfer, system tuning, and system implementation to translate and track results of business analysis through the entire Software Development Life Cycle (SDLC).
• Serves as project/team leader on highly complex projects while independently planning, developing, and implementing techniques for gathering and interpreting data.
• Analyzes and recommends new procedures and techniques to improve requirements gathering, articulation, process and data modeling, testing and documentation processes.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.
• Requires three (3) years of professional experience in Application Services or a related Information Technology field.

Specialized Skills

• Requires three (3) years of professional experience applying multiple Software Development Life Cycle (SDLC) methodologies to projects, with demonstrated expertise in programming, business process design and reengineering, and requirements analysis using advanced visual modeling techniques including data flow diagrams, process maps, and use case modeling.
• Requires three (3) years of professional experience utilizing a broad range of office productivity and development tools, including MS Office Suite (Word, Excel, PowerPoint), MS Project, MS Visio, and relational databases (DB2, SQL). Proven proficiency in development platforms and technologies including Visual Studio, .NET Framework, ActiveX, Digital Signature technology, Workflow tools, Adobe Acrobat/Designer, and SharePoint for both administration and development tasks.

Preferred Qualifications (In Order Of Significance)

• Three (3) years of professional experience applying multiple Software Development Life Cycle (SDLC) methodologies to projects, with demonstrated expertise in programming, business process design and reengineering, and requirements analysis using advanced visual modeling techniques including data flow diagrams, process maps, and use case modeling.
• Three (3) years of professional experience utilizing a broad range of office productivity and development tools, including MS Office Suite (Word, Excel, PowerPoint), MS Project, MS Visio, and relational databases (DB2, SQL). Proven proficiency in development platforms and technologies including Visual Studio, .NET Framework, ActiveX, Digital Signature technology, Workflow tools, Adobe Acrobat/Designer, and SharePoint for both administration and development tasks.
• Three (3) years of professional experience demonstrating extensive and current knowledge of Information Technology principles—including systems architecture, interactive systems, and batch processing design—with a proven ability to design and develop solutions aligned with business needs and apply structured problem-solving techniques to transform abstract challenges into actionable outcomes.
• Demonstrated verbal and written communication skills, with a proven ability to produce clear, concise, and audience-appropriate documentation, including user stories, technical specifications, training materials, and system manuals.
• Ability to lead business requirements workshops, build consensus among stakeholders, and guide project teams through technical challenges. Skilled in negotiating with business and technical stakeholders to evaluate solution options and define project scope and direction.
• Ability to deliver effective presentations to diverse audiences, ranging from technical teams to executive stakeholders. Comfortable presenting complex technical concepts in a clear and engaging manner to both large and small groups.

Employment Conditions

Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a specific position, agency required background check.
• Requires self-disclosure of criminal history.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
• Requires the ability to attend seminars, conferences and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
• Requires the ability to lift and carry objects or equipment weighing up to 10pounds.This is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.
• Requires the ability to travel in performance of duties.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.

Work Hours:

Monday - Friday 8:30am - 5:00pm (Work hours may vary)

Headquarter Location: 1 Natural Resources Wy, Springfield, Illinois, 62702

Work County: Sangamon

Agency Contact: Lois Green

Email: [email protected]

Posting Group: Science, Technology, Engineering & Mathematics

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The Main Form Of Communication Will Be Through Email. Please Check Your “junk Mail”, “spam”, Or “other” Folder For Communication(s) Regarding Any Submitted Application(s). You May Receive Emails From The Following Addresses

• [email protected]
• [email protected]

Nearest Major Market:

Springfield