Principal Associate, Associate Creative Director — Café

Capital One Brand Creative is looking for an experienced Associate Creative Director with a modern, elevated portfolio to bring our brand to life. This role will support the Café creative team, concepting, designing and leading work for integrated experiences across the Café landscape.

You’ll use your omni-channel creative skills and exceptional taste to support a broad range of marketing and experiential needs. If you’re a champion of strategic ideas with outstanding leadership chops and a customer-focused marketing background, we’d love to hear from you.

WHAT YOU’LL DO:

Execute:

• Create demand for your skillset while coming up with campaign ideas and developing creative for a range of channels, including print, digital, OOH, campaign & toolkit creation, In-Café events and experiences and brand activations to name a few.
• Represent our Brand in a physical, real-life setting whether through marketing, events or activations.
• Own your design through the creative process—from white space to real life for our most high-impact projects.

Lead:

• Partner with Creative Directors and Project Managers to define intent, brief teams, and deliver marketing that cuts through the noise.
• Be a creative leader amongst your team of Art Directors, Graphic Designers, and Copywriters (including a mix of full-time associates, contractors, and agencies).
• Collaborate with marketing strategists and internal business clients to positively influence marketing strategy and the customer experience.
• Demonstrate expert knowledge of advertising, marketing, spatial & experiential design trends.
• Present and influence with a convincing and inspiring style to increase buy-in and open the door for new opportunities - both for your team and department.
• Mentor and build expertise in your craft with your peers, and team members.

Champion and guard the brand.

• Be a subject matter expert of our brand standards, and advocate for good taste.
• Drive brand consistency and recognition across your work.

Make and lead strategic creative that cuts through the noise.

• Use evidence and strategy to inform your creative decisions.
• Adapt your approach for widely varying briefs, products, and business goals. Know when to focus on high-level approach/strategy and when to dive into the details.
• Proactively bring new ideas that raise the bar and push mindsets.
• Think across integrated channels, products and experiences.
• Stay ahead of consumer trends and insights, and let them influence your work.

Get stuff done. On time. Every time.

• Manage deadlines on multiple projects happening at the same time.
• Deliver high-quality and error- free work with an appropriate degree of autonomy.
• Proactively identify opportunities and develop solutions.
• Listen to and incorporate feedback, and ask questions when you need clarity.

WHO YOU ARE:

You want to be an EVIDENCE-BASED MARKETER.

• Your curiosity is endless. There’s always something else to learn.
• You’re flexible and not afraid of change—in fact, you welcome the challenge.
• You share your point of view but seek out what might be missing and listen.
• You have big ideas and know the best ones are driven by proof, persistence and patience.
• You’re a storyteller. You simplify the complex and compel your audience to act.
• You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you.
• You care—about the work, your team and the customers you serve.

Candidates must provide a portfolio of their creative work for consideration

Basic Qualifications

• Bachelor’s degree or military experience
• At least 2 years of experience leading creative teams or projects

Preferred Qualifications

• 7+ years of experience in art direction
• 2+ years of experience leading work
• Experience with experiential/activation marketing/integrated campaigns
• Photography expertise (guiding and elevating photo direction)
• Proficiency with Adobe Creative Suite and Figma
• Experience with 3D or spatial design software (ex. Adobe Substance, Sketchup, etc.)
• Experience at a large in-house creative team
• Experience working with a Fortune 100 brand

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $109,900 - $125,400 for Principal Associate, Art Director

McLean, VA: $120,800 - $137,900 for Principal Associate, Art Director

New York, NY: $131,800 - $150,500 for Principal Associate, Art Director

Richmond, VA: $109,900 - $125,400 for Principal Associate, Art Director

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).