Cook III
Fairmont Chicago, Millennium Park Since 1987, Fairmont Chicago, Millennium Park has been a beacon of luxury hospitality in the heart of the Windy City, consistently creating unforgettable experiences for our guests. Our hotel boasts 686 spacious guestrooms and suites, including 83 newly renovated Fairmont Gold accommodations, complete with an exclusive lounge. Beyond our guestrooms, we feature over 60,000 square feet of versatile meeting and event space. Here, our incredible events, banquets, culinary teams orchestrate everything from major conferences and corporate events to elegant galas and milestone celebrations. Our culinary outlets are equally impressive, highlighted by our signature restaurant, Toro by Chef Richard Sandoval, which offers vibrant Latin cuisine, complemented by our classic day-to-night Lobby Bar. Our Mission and Values: At Fairmont Chicago, Millennium Park, our mission is to create unparalleled luxury experiences, perfectly balancing the serenity of Chicago's iconic parks with the city's vibrant pulse. We believe in the power of connection-between people, place, and purpose. Our core values of authenticity, inclusivity, integrity, and respectguide us daily, fostering a welcoming environment where every team member and guest feels seen, valued, and inspired. We connect our guests to the true spirit of Chicago through genuine care, thoughtful hospitality, and refined comfort, providing an elevated escape. This commitment extends to our employees, as we are dedicated to building rewarding careers and fostering professional growth within our community.
About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Description Your Role: Cultivating Food & Beverage Excellence Do you have an appetite for career progression and ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our our culinary team.
Your Responsibilities:
- Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
- Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards
- Actively share ideas, opinions and suggestions in daily shift briefings
- Maintain proper rotation of product in all chillers to minimize wastage/spoilage
- Have full knowledge of all menu items, daily features and promotions
- Be aware of any shortages and communicate with Chef before the item runs out
- Ensure that recipe cards, production schedules, plating guides, photographs are current and posted and followed
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
- Review the days supplies and ensure that they are received and stored correctly
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
- Flexibility to work in all culinary areas within the hotel
- Follow kitchen policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Follow hotel time and attendance policy
- Other duties as assigned
- Previous experience in a high volume restaurant required
- Diploma / Certification in a Culinary discipline an asset
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Working knowledge of weights, measures and various cooking techniques.
- Working knowledge of health, safety and sanitation procedures.
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Our Values
- Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
- Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
- Belonging: We celebrate our differences. We support each other and we always stand together.
- Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
- Integrity: We build trust through mutual respect and being authentic.
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