Services NAM Expert Lead - Rail Operations (URBAN and/or APM)

Req ID:487286

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time remote Services NAM Expert Lead - Light Rail Operations (URBAN and/or APM) in the USA (or Canada) we’re looking for?

Your future role

Take on a new challenge and apply your operational and leadership expertise in a new cutting-edge field. You’ll work alongside collaborative and innovative teammates.
You'll drive operational excellence and enhance the performance of our light rail and urban transit services. Day-to-day, you’ll work closely with teams across the business (Product Line, Bids, Supply Management, Engineering), lead workshops and training sessions to improve operational outcomes, and much more.

We’ll look to you for:

• Providing expert guidance in the maintenance and operations of rolling stock and light rail systems,

• Performing analyses on current maintenance and operational projects to identify areas for improvement and developing strategies for short and long-term enhancements,

• Collaborating closely with cross-functional teams, including Product Line, Service Executive Committee, Bids, Supply Management, and Engineering, to ensure alignment across business units,

• Actively participating in the development and support of bids for new projects, leveraging operational knowledge to influence outcomes,

• Driving simplification and standardization across North American projects, focusing on safety, reliability, availability, and profitability,

• Animating networks with key stakeholders across Operations, Industrial, and Engineering to maintain operational synergies and promote continuous improvement initiatives,

• Preparing to relocate anywhere in Canada or the U.S. for a project in mobilization or to replace a General Manager as necessary,

• Ensuring continuity and stability in operations while proactively preparing for the General Manager role.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in technical, industrial, or engineering disciplines, with a Master’s degree preferred,

• Minimum of 20 years of related experience in maintenance or operational roles within passenger rail industry,

• Knowledge of railway safety, RAM (Reliability, Availability, and Maintainability) concepts, and operational best practices,

• Strong collaboration and communication skills, including proficiency in influencing and leading diverse teams,

• Management experience in overseeing subcontractors, suppliers, and vendors to achieve high-quality, cost-effective, and timely outcomes,

• Leadership capabilities, focusing on coaching and mentoring team members across various levels,

• Familiarity with project management and operational improvement initiatives.

• Please note that this is a remote position; however, candidates must reside near one of our sites in the U.S. or Canada and be open to relocate anywhere in Canada or the US for a project in mobilization or to replace a General Manager as necessary, ensuring continuity and stability in operations.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Work with cutting-edge rail operations and maintenance initiatives, driving continuous improvement and operational excellence,

• Progress towards a General Manager role, overseeing large-scale projects and fostering leadership across teams,

• Utilise our inclusive, dynamic, and innovation-driven working environment ,

• Benefit from our investment in your development, through award-winning learning,

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage.

Compensation & Benefits

• Salary Range: $138,600 - $219,780 DOE
• Medical HSA/FSA, Dental, Vision and 401K
• Short term and Long Term Disability Benefits
• PTO

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.