Domestic Customer Tracking Agent I
- Track and monitor shipment movements from start to finish
- Maintain accurate and detailed shipment records and notes
- Communicate delays or issues quickly to internal teams
- Collaborate with field offices, agents, and carrier networks
- Step in to resolve service disruptions with urgency
- Manage incoming calls and emails professionally
- Build and maintain strong relationships with external partners
- Required prior experience in logistics including Dispatcher, Domestic Coordinator, Logistics Clerk, Track and Trace, or similar roles
- Strong attention to detail and ability to multitask
- Excellent written and verbal communication skills
- Ability to stay calm under pressure and meet tight deadlines
- Comfortable navigating shipment tracking systems and technology
- Compensation: $21-22 per hour
- Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit
- Location: Palatine
- Hours: Monday through Friday, 8 a.m. to 5 p.m.
Recruiter
LaSalle Network LNOSHR
#LI-JB1
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