Batavia Creamery Staff Member

Our mission is to create forever lasting memories and the ultimate experience for every customer, every time by providing a super-premium product and consistent, top notch service. To achieve this, we are constantly seeking high performing, friendly, positive, and hardworking employees who enjoy interacting with their community to ensure their ultimate experience at Batavia Creamery.

At Batavia Creamery, there is sometimes a great deal of demand and challenge, but there is also a great deal of reward and excitement! All while maintaining their infectious smiles and superior customer service, our crew constantly shows stamina, hustle, perseverance and passion. Keep reading if you are eager to meet these challenges by working as a team to achieve short and long-term goals!

Batavia Creamery is closed six days out of the year… Easter Sunday, Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day. We are busiest during evenings and weekends. Our crew is prepared and available to work PM shifts and Saturdays and/or Sundays. Our customers are generous and show their gratitude for our great service by filling our tip jars on these busy evenings!

We train our team with the goal of promoting from within our own ice cream shop whenever possible. The goal of our company is to provide each and every employee with the opportunity to grow their career while helping nurture a local ice cream shop that is unique and fun. Here at Batavia Creamery, we strive to make everyone feel like they are a part of something exciting and special! We all bring different skills to the table and work as a family to achieve greatness.

Want to put your skills to the test? If this sounds like a place you would enjoy working to build your career, use what you just read to fill out the rest of your application. Please return this application for employment consideration.

Questions about our application process or working at Batavia Creamery reach out to Kirk (owner) or Brittany (manager) at [email protected] or 630-482-3729

BATAVIA CREAMERY CORE VALUES

Customers: We always place a high value on our customers. Upon greeting each customer, we ask if they have been to our stores before, and if so, we welcome them back. If they haven't- we welcome them in, offer examples and make sure we are meeting their needs. It doesn't matter if it's their first visit or we know them by name, we are always sure to make sure a visit to Batavia Creamery is a memorable one!

Holding High Integrity: It is our responsibility to create and control the narrative of our local ice cream shop. From the moment a customer enters, to when they are enjoying their ice cream, to when they exit our shops- they must receive that “Batavia Creamery experience.” Warm greetings and friendly farewells are an essential part of our clean, efficient service, especially on bustling summer nights. The Batavia Creamery staff doesn't just serve our customers, we take care of them. We take proactive measures to anticipate their needs, ensuring they are met even before they ask. If a scoop is accidentally dropped, we replace it without hesitation or discussion.

Crew & Communication: Our teamwork is crucial. We expect all crew members to have great communication skills and respond to text sent in the groupchat within an appropriate amount of time. Please also ensure to find a cover if you foresee any challenges with prompt arrival at your shift. At the Batavia Creamery, we also strive to build great relationships with our staff and don’t tolerate any type of drama as that’s what tears a team apart. Conversely, our team enjoys fun gatherings, particularly our annual Holiday party!

Local Community - We love being involved! We give back to our local community whenever we can! We are grateful for the communities we live in. Are there any causes you would like us to contribute to? We are a team that believes in the importance of positive and productive communication among our team members, management, members of the community, and our customers.

Our core values are listed above, as you can see. These are what you should reference and uphold in your actions with Batavia Creamery and in your decisions that will affect Batavia Creamery. All of our employees must share these values. You will also hold your team accountable for these shared values by setting the proper example.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 10.0 – 15.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Application Question(s):

• Are you available to work weekends?

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Batavia, IL 60510 (Required)

Ability to Relocate:

• Batavia, IL 60510: Relocate before starting work (Required)

Work Location: In person