Project Management Specialist, Software Implementation

Why join us?

At Strata, you'll be part of a mission-driven team helping healthcare organizations drive better financial and clinical outcomes. You'll work in a collaborative, learning-focused environment with opportunities to grow your career in project management and healthcare technology.

How you'll make an impact:

As a Project Management Specialist, you'll play a key role in supporting our software implementation efforts by leading a portfolio of small-scale projects. You'll work directly with new and existing customers to manage software implementations, source system conversions, add-on modules, and Continuous Improvement initiatives from kickoff to close. This role is designed to build your project leadership skills through hands-on experience, mentorship, and exposure to larger, more complex portfolios over time.

• Responsible for managing project progress using established tools, facilitate transparent and proactive communication with internal teams and customer stakeholders to align expectations, and ensure projects stay on track, on budget, and within scope.
• Independently lead a portfolio of small-scale customer projects from kickoff to completion, with mentorship and guidance from senior project leaders
• Develop and maintain project workplans, documenting changes and risks in alignment with customer statements of work
• Monitor project progress using Salesforce, Smartsheet, and other Project Management tools
• Collaborate with cross-functional teams to ensure deliverables are met and expectations are aligned
• Reporting progress through weekly status meetings and monthly executive meetings with clients and internal leadership
• Assisting project leaders in defining risks, dependencies, and issue resolution
• Support project budget tracking and documentation, including Change Requests and Order Forms
• Maintain high-quality project documentation and ensure timely updates to internal systems
• Serve as a customer advocate, fostering strong relationships and ensuring a smooth implementation experience
• Managing expectations and escalations of both internal team members and clients
• Participating in regular planning meetings to prepare for & manage project tasks in alignment with Strata's Agile operations
• Ensuring coordination between different consulting teams to ensure implementation tasks are clearly defined and completed on schedule
• Supporting account management activities as needed with assigned client accounts

What we're looking for:

• 0–2 years of experience in project coordination, project support, or related roles
• Familiarity with project management tools (e.g., Salesforce, Smartsheet, Microsoft Office)
• Strong organizational skills and attention to detail
• Strong problem-solving skills and the ability to remain calm and solutions-oriented in the face of challenges
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and adapt to changing circumstances
• A collaborative mindset and eagerness to learn from experienced project leaders
• Foundational understanding of project scope, timelines, and budget principles
• Comfort working in a fast-paced, customer-facing environment
• A continuous improvement mindset and willingness to contribute ideas

Estimated Salary Range: $61,000-71,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

Find Out More About Strata Benefits Here.

How we work:

The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home.

Thinking about applying?

Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you're currently reading this and hesitating to click "Apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to [email protected].

Here @ Strata…

Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.

We believe that each of our team member's unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.

Our Core Values:

While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

• We connect with positive intent.
• We are helpful.
• We own it.
• We get better every day.
• We are humble.