Client Services Technican - 6706431_1-7970

This job was posted by : For more

information, please see: Let your career thrive with Volt

Volt is immediately hiring for a Desktop Support Technician in

Wilsonville, OR

Perks of the Job:

Monday-Friday, onsite

Flexible start time between 7:30 AM - 9:00 AM

Standard business hours

As a Desktop Support Technician, you will:

Install, maintain, and optimize desktop and notebook configurations

Diagnose and resolve issues related to computers, Wi-Fi, printers, and

mobile devices

Perform basic break/fix repairs (printers, desktops, laptops), onsite

and remote

Maintain inventory of laptops, desktops, and computing devices

Schedule and process e?waste

Ensure compliance with corporate IT policies and procedures

Manage the IT ticketing system, meeting all SLAs

Respond to IT Service Requests and Incidents across multiple sites

Configure, deploy, maintain, and relocate desktops, laptops, and

peripherals

Troubleshoot virus, spyware, and connectivity issues

Collaborate with other IT teams (NetOps, Operations, Systems)

Communicate professionally with urgency and empathy

Participate in after?hours support rotation

Prioritize multiple tasks and projects

Adapt quickly to changing requirements

Work independently and as part of a team

Occasionally travel to other nearby locations

Document work and communicate clearly with end?users

This is a Fulltime opportunity with flexible start time between 7:30

AM - 9:00 AM

The ideal candidate will have:

2-4 years of IT support experience

College degree in IT and/or IT certifications (preferred but not

required)

Intermediate knowledge of:

- Windows Active Directory

- VPN & Wi-Fi troubleshooting

- User account & distribution list management

Experience with Windows OS and Office 365

Experience using Remote Management tools

Familiarity with ITSM systems and SLAs

Ability to communicate with vendors and follow up on service requests

Understanding of MFP and print solutions

Ability to troubleshoot and debug network connectivity issues

Strong customer service, communication, and problem?solving skills

Ability to lift standard IT hardware (PCs, laptops, printers)

Willingness to travel occasionally and work off?core hours

• Preferred Skills & Qualifications

Industry certifications (A+, Network+, Security+, etc.)

Experience supporting clean room environments

Experience supporting multi?site environments

Pay Rate: \$27.00 per hour

*Pay range offered to a successful candidate will be based on several

factors, including the candidate\'s education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration!

Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include

the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of

unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email [email protected] or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship

status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

By applying for this job, you agree to receive calls, AI-generated

calls, text messages, or emails from VOLT and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf