Macomb West GMG Patient Access Specialist

It is the mission of Graham Health System to provide compassionate, quality health services, in a responsible and charitable manner, to the people and communities we serve. We are the community’s choice for an exceptional healthcare experience. Graham Health System is seeking a great applicant to join our team. Graham Health System offers a great team atmosphere with multiple benefits. Our goal is to provide the very best in healthcare, state-of-the-art equipment, modern facilities, and a caring, compassionate staff, all close to home. We offer a great team atmosphere with a competitive wage and benefit package for our dedicated employees. Opportunely, we are always in search of great applicants to join our team.

This position is responsible for the daily work schedule for a group of Physician/PA/NP’s by greeting patients, answering phones, verifying patient information, scheduling appointments, securing required signatures, scanning documentation into the electronic health record, reviewing account balances and collecting co pays and payments on account. The applicant must be able to work cohesively as a member of a Patient Care Team while supporting the vision and values of our organization. Applicant must exhibit excellent customer service and communication skills with the ability to use good judgment regarding confidential information. This position provides backup coverage to our switchboard and scheduling department. This position reports to the Patient Access Team Lead and Director.

High School graduate or equivalent with knowledge of medical terminology

2 Years previous work experience in a medical facility preferred

Computer experience with accurate typing skills

Ability to remain calm and professional in emergency situations

Demonstrates clear and articulate speaking voice

Demonstrates excellent customer service and communication skills

Personality and demeanor to deal with the public and assist ill, older, or distraught patients

Benefits of working at GHS:

2.5% Cost of Living Adjustment every July

3% Retention bonus every February

Potential/up to GHS $1,200 Payout in July

Student Loan Forgiveness Assistance

Daycare Assistance

Rental Assistance

First Time Home Buyer Down Payment Assistance

Vehicle Down Payment Assistance

The pay grade assigned to this position is 2400; the link provided shows the pay range. Compensation InformationAll wages are determined by experience and skills; wage information will be discussed further upon interview selection.

The position status type is full-time. Benefits associated with the employment status can be found in the link provided. Benefit Package