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Program Manager (Remote Opportunity)

Hyatt Hotels
Chicago, IL
Description

The Opportunity

Hyatt seeks an enthusiastic Program Manager to join our PMO. In this role, you will be collaborating closely with the broader IT and Commercial Services team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally

• Flexible work schedule

• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

You'll be responsible for the management of large, complex programs spanning multiple IT and/or business departments. You will support the initiation, planning, execution, and finalization of programs and/or projects according to deadlines and budget, including coordinating the efforts of team members, contractors, and third-party vendors.

A successful Program Manager will:

•Create a roadmap/plan for multiple related work efforts that roll up into a program-level plan to manage cross-functional teams and project dependencies, milestones, and deliverables.

•Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

•Proactively perform risk management and identify issues across functions and interdependent efforts.

•Effectively facilitate meetings with large audiences and/or broad/complex topics.

•Confidently liaise with program stakeholders at varying levels of the organization, manage expectations, and provide program-level status via strategic dialog, presentations, and written communications.

•Monitor project financials and recommend budget changes where necessary.

•Provide oversight across multiple projects to identify and resolve conflicts, resource constraints, and clear the critical path.

Qualifications

Experience Required:

•Bachelor's degree in computer information systems, project management, or related fields.

•7 years of direct work experience in a project management capacity, including all aspects from project initiation through execution and delivery.

Experience Preferred:

•Project Management Professional (PMP) certification desired.

•Experience with Hospitality.

•Knowledge of Project Management Tools; Smartsheet preferred.

•Agile delivery/project management-related experience on IT projects.

•Excellent presentation skills.

•Efficient in Microsoft Office Suite.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $98,000 to $135,000. This position is also eligible to earn incentive awards and an annual bonus.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
Posted 2026-03-27

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