Sr. Transportation Coordinator

Hybrid role

• Work Location : Dekalb, IL / Hybrid
• Work Schedule: M-F 8am - 5pm

Position Summary:

• The Senior Logistics Coordinator is responsible for transportation load planning and order management prior to shipment, as well as managing specialized recovery and ensuring on-time delivery.

Operational Responsibilities:

• Execute product transportation efficiently and effectively by leveraging available tools and processes to surpass service expectations.
• Collaborate with cross-functional teams, including customer service, carriers, facilities, and deployment, while maintaining a professional demeanor in all forms of communication (in-person, phone, email, meetings, etc.).
• Demonstrate initiative and make informed decisions independently, considering customer needs, facility requirements, and carrier capacity, while escalating issues as necessary.
• Support the Client Operational Master Plan, Continuous Excellence Initiatives, and Continuous Process Improvement efforts.
• Address and resolve conflicts and discrepancies in a positive, professional, and timely manner.

Functional Duties for Planning:

• Manage planning anomalies and analyze non-routine problems to understand underlying issues.
• Conduct final validation of plans and maintain accurate data.
• Establish connections between appointments and transit times.
• Create fully optimized freight orders.
• Perform initial carrier selection and manage exceptions (including order changes, rush requests, and accessorial validation).
• Oversee day-to-day carrier management.

Functional Duties for Service:

• Manage on-time pick-up and delivery schedules.
• Track shipments in transit and identify potential risks for mitigation.
• Maintain accurate date and appointment management.
• Handle exceptions.

Administrative Responsibilities:

• Foster strong working relationships with both internal and external customers.
• Communicate daily regarding successes and areas for improvement.
• Engage in continuous education regarding Transportation and Supply Chain practices.
• Handle confidential information with discretion.

Additional Duties:

• Perform other assigned tasks, which may include attending meetings, participating in projects, traveling, and undergoing training, all aimed at maximizing value for Client.

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.