Workforce Management - Workforce Software - Senior Manager

Specialty/Competency: HR Transformation and Optimization
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 60%

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness. In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Workforce Consulting team, you can leverage your broad workforce management (Workforce management / Technology& Applications) knowledge to advise and guide clients on recommended practices, policies, technology capabilities and functional design, compliance, and process improvements. As a Senior Manager, you can analyze complex problems, mentor others, and maintain elevated standards while focusing on building client relationships and developing a deeper understanding of the business context. This role offers an exceptional opportunity for someone who thrives in a collaborative, client-focused environment and is eager to make a meaningful impact on clients' workforce operations, processes, and systems.

Responsibilities

- Advise clients on workforce management leading practices and strategy

- Serve in a subject matter specialist for workforce management solutions as well as functional and project management capacity to guide clients

- Guide clients through full implementation life cycle

- Lead end to end workforce management process improvement assessments

- Analyze complex workforce management related issues to provide solutions

- Mentor junior team members to enhance their skills

- Build and maintain enduring client relationships

- Develop a profound understanding of clients' business contexts

- Work in a client-focused environment

- Maintain elevated standards in delivering client solution

What You Must Have

- Bachelor's Degree

- At least 7 years of experience of workforce management solutions

What Sets You Apart

- Certification(s) preferred: Workforce Software or UKG Pro WFM Certification

- Global workforce management experience across various jurisdictions

- Expertise with Workforce Software

- Experience with large-scale workforce management deployments

- Building business case for change, including ROI opportunities and technology fit

- Optimizing and managing the time cycle

- Understanding HR technology and its connection to WFM

- Implementing or optimizing workforce management for multinational companies

- Understanding pay and time compliance requirements

- Implementing processes and controls to enhance workforce management

- Leading, coaching, and motivating team members

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

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