Customer Service Representative
Job Overview
We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.
If you have the desired skills and qualifications required for this role, you can send in your applications to us.
Responsibilities
- Update and maintain customer information in the database.
- Provide customers with all the information that they require.
- Keep track of customer accounts by recording their account information and the issues they have reported.
- Handle customer complaints actively and ensure its resolution on time.
- Take orders and calculate the charges by processing customers’ information.
- Resolve customer complaints on time and ensure the quality of services is maintained.
- Handle change in policies of the company and explain them to the customer.
- Generate sales leads for our clients.
- Maintain a record of all the tasks undertaken and submit it to the higher management.
Requirements
- Knowledge of social media will be an added benefit.
- Ability to provide results under pressure.
- Excellent communication and interpersonal skills.
- Good problem-solving skills.
Recommended Jobs
Automotive PDR (Paintless Dent Repair) & Reconditioning Technician
The Automotive PDR & Reconditioning Technician at Miles Chevrolet in Decatur, Illinois will be responsible for repairing dents on vehicles using paintless dent repair techniques, performing paint touc…
Nurse Practitioner or Physician Assistant (PRN)
Medcor is currently looking for a Nurse Practitioner or Physician Assistant to work in our employer-based clinic in Moline, IL (Quad Cities: Moline, Milan, Davenport). The work environment is in a man…
Maintenance Technician - Local 1 Helper A
Job Description Job Description We are currently seeking a Local 1 Helper A to join our team! You will be responsible for completing work orders and other required tasks. Job is located in the St…
Digital Marketing Intern
What's This All About? Perfect Search offers a Remote Digital Marketing Internship program focused on learning pay-per-click advertising/search engine marketing (PPC/SEM), display/programmatic advert…
Data Analyst NOT REMOTE
Full-time Description This Position is NOT remote. Would require to be in the office in Fairview Heights, Il POSITION SUMMARY Data Analyst II – Responsible for the developmen…
Security Officer | Part-Time | Weekends
Job Description Job Description Urbana Country Club is a private establishment located in Urbana, Illinois. This location offers Members private access to a golf course, resort, spa, gym, clubhou…
Research Assistant Professor - Hematology Oncology
The University of Chicago’s Department of Medicine, Section of Hematology/Oncology, seeks a Research Assistant Professor who will conduct academic research in association with a faculty member or tea…
Insurance- Customer Service Sales
Help Families. Build Wealth. Change Lives. Are you looking for meaningful work that empowers others and gives you the freedom to design your own life? Join our fast-growing team as a Life & Legac…
Mechanical Engineer III (LSS Chicago)
ATS Life Sciences Chicago, a leader in automation solutions for the life sciences sector, is seeking a highly skilled Mechanical Engineer III to join our team. This is a senior-level engineering po…
Outpatient Registered Dietitian
Job Description Job Description Salary: $52,000-$82,000/year Healthier Tomorrows, a nutrition practice focusing on care for clients of all ages, is looking for passionate, creative and enthusi…