General Manager - Home Care

General Manager – Home Care

Oak Park, IL

$78,000–$85,000 Base Salary + Performance Bonus

Lead With Purpose. Grow With Support. Build Something That Matters.

This role is for a privately owned, growing home care company seeking a motivated, people-centered General Manager to lead our Oak Park office. This role blends leadership, operations, and growth—ideal for someone who enjoys building teams, strengthening relationships, and improving systems while making a real difference in the community.

You’ll have the trust, support, and autonomy to run the office while being backed by ownership that values smart growth, strong culture, and long-term success.

Why You’ll Enjoy This Role

• Meaningful leadership role with real decision-making authority

• Opportunity to grow professionally and financially through performance bonuses

• Balance of operations, relationship-building, and strategic growth

• Supportive ownership that values ideas, initiative, and collaboration

• Work that directly improves lives—clients, caregivers, and staff

What You’ll Be Doing

Operational Leadership

• Oversee daily operations to ensure smooth, reliable care delivery

• Implement systems and processes that support consistency and scalable growth

• Ensure scheduling, staffing, and service delivery exceed client expectations

• Drive continuous improvement across operations and care outcomes

Client Experience & Care Quality

• Ensure clients receive compassionate, high-quality care

• Build long-term relationships with clients and families

• Resolve escalated concerns with professionalism and empathy

• Lead quality assurance efforts and turn feedback into measurable improvements

Team Leadership & Culture

• Recruit, train, and lead caregivers and office staff

• Set clear expectations, coach performance, and build accountability

• Create a positive, performance-driven culture that improves retention and morale

Growth & Community Engagement

• Develop referral relationships within the local community

• Partner with healthcare providers and community organizations

• Support marketing and outreach efforts

• Contribute ideas to support sustainable growth

Financial & Performance Oversight

• Own budgets, KPIs, and financial performance for the office

• Oversee billing, payroll, and cost control with a strong business mindset

• Drive growth through community outreach, referral relationships, and local marketing

Compliance & Best Practices

• Ensure compliance with state and federal home care regulations

• Maintain accurate documentation and audit readiness

• Promote a culture of safety, integrity, and professionalism

What Success Looks Like

• A well-run, organized, and supportive office

• Engaged caregivers and a collaborative internal team

• Satisfied clients who trust and recommend your services

• Steady, sustainable growth

• A leader who feels valued, supported, and proud of the work

What We’re Looking For

• 3+ years of leadership experience in home care, healthcare, or senior services

• Bachelor’s degree in Business, Healthcare Administration, Nursing, or related field

• Strong people leadership and communication skills

• Organized, solutions-oriented mindset

• Comfort managing multiple priorities in a fast-paced environment

• Passion for service, quality, and team development

Work Environment

• Primarily office-based with regular community and field presence

• Occasional evenings or weekends as needed

If you’re looking for a leadership role where your work is valued, your ideas matter, and your impact is real—we’d love to talk with you.

Additional Info:

• Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives.
• Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
• Resolve customer complaints regarding sales and service.
• Review operational records and reports to project sales and determine profitability.
• Prepare budgets and approve budget expenditures.
• Monitor customer preferences to determine focus of sales efforts.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Direct, coordinate, and review sales and service