Sr Manager, Mid-Market Sales - Downers Grove, IL

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
This role leads a sales team focused on acquiring new mid-market customers and increasing revenue through wireless voice, data, and Internet of Things (IoT). It involves coaching and motivating the team to manage customer relationships and sales pipelines effectively in a dynamic environment. The role differentiates by leveraging advanced network technologies to provide innovative business solutions. Success is measured by team performance, revenue growth, and customer acquisition metrics. The work impacts organizational growth and customer satisfaction by delivering tailored wireless solutions to mid-market businesses.

Job Responsibilities :

• Lead and coach the sales team to build customer relationships and manage sales pipelines effectively to drive revenue growth
• Recruit, onboard, and develop sales professionals to maintain a high-performing team aligned with organizational values
• Stay informed on industry trends and product knowledge to support team learning and market responsiveness
• Foster collaboration across internal and external partners to enhance sales effectiveness and customer engagement
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience :

• Bachelor's Degree and 7 years of related work experience
  OR a combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Business, Sales, Marketing or related field (Preferred)
• 4-7 years Sales management (Preferred)
• 4-7 years Outside sales experience and a demonstrated history of sales achievements in a commissioned environment within the same company. (Preferred)
• 2-4 years Technology sales/Wireless industry (Preferred)

Knowledge, Skills and Abilities :

• Task Management Ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking, ensuring efficient handling of multiple tasks simultaneously. (Required)
• Customer Service Demonstrated experience delivering superior customer service and attention to detail, consistently meeting and exceeding customer expectations. (Required)
• Communication Excellent interpersonal, written, and oral communication skills, enabling clear and effective interaction with colleagues, clients, and stakeholders. (Required)
• Negotiation Effective negotiating and closing skills, including strong communication, emotional intelligence, and problem-solving abilities to achieve favorable outcomes. (Required)
• Leadership Ability to inspire and guide a sales team, effectively communicate goals, make strategic decisions, and drive performance to achieve sales targets, fostering a positive and productive team environment. (Required)
• Sales Process Management Experience with funnel management and accurate forecasting, ensuring a streamlined sales process and reliable prediction of sales outcomes. (Required)

Licenses and Certifications :

• At least 18 years of age
• Legally authorized to work in the United States

Travel :
Travel Required (Yes/No): Yes



DOT Regulated :
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $159,500 - $287,600, inclusive of target incentives

Base Pay Range: $111,650 - $201,320

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!


T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.


Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.