Supplier Performance Program Manager Location Remote in Chicago, IL : JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves: We are seeking a highly organized and results-driven Supplier Performance Program Manager to join our procurement team. As the Supplier Performance Program Manager, you will be responsible for developing and implementing strategies to optimize supplier performance and enhance our overall supply chain efficiency. You will collaborate with internal stakeholders, including procurement and operations teams, to ensure that suppliers meet or exceed performance expectations. The ideal candidate will have a strong background in supply chain management, exceptional analytical skills, and the ability to create, own and develop a formalized SPM program. What your day-to-day will look like: Develop and implement a comprehensive supplier performance program to assess, monitor, and improve supplier performance. Identify performance metrics and key performance indicators (KPIs) to effectively measure supplier performance and establish performance benchmarks. Monitor and evaluate supplier performance against established metrics and KPIs, providing regular performance reports to management and internal stakeholders. Proactively identify and address potential supplier performance issues and develop strategies to mitigate risks. Collaborate with procurement team to evaluate existing supplier relationships and identify opportunities to optimize supplier performance and enhance overall supply chain efficiency. Stay abreast of industry best practices and emerging trends in supplier performance management, recommending appropriate process enhancements and tools to drive continuous improvement. Drive supplier performance improvement initiatives, including cost savings, delivery reliability, quality enhancements, and process efficiencies. Desired or preferred experience and technical skills: Experience in developing and rolling out Supplier Performance Program, in its entirety across a complex organization Strong knowledge of supply chain management principles and best practices. Exceptional analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to build strong relationships with suppliers and internal stakeholders. Proficient in data analysis and utilizing data to drive performance improvements. Ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines. Strong negotiation skills and the ability to influence and drive change. Required Skills and Experience: Bachelor's degree in Supply Chain Management, Business Administration, or a related field. Master's degree preferred. Minimum of 5 years of proven experience in supplier performance management or a related field. Ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines. Proficiency in using supplier relationship management (SRM) software and other relevant tools. Certifications in procurement, supply chain management, or related fields are a plus. Estimated compensation for this position is: $90,000-$110,000 base + bonus The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data Location: REMOTE based in the United States If this resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL - We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.