Optometrist-Arlington Heights, IL-Pearle Vision

Overview

At Pearle Vision, we believe nothing should keep patients from getting eye care. We are experts who know every appointment begins and ends with trust, true to Dr. Pearle’s vision of genuine eye care. Pearle Vision is part of EssilorLuxottica, a global leader in vision care products, including eyewear, lens technology, and digital solutions. Join our global community of over 200,000 dedicated employees driving transformation in the eyewear and eyecare industry.

GENERAL FUNCTION

The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and Field Leadership Team to maintain a safe and motivating work environment that encourages commitment, innovation, success, and growth for the organization.

MAJOR DUTIES & RESPONSIBILITIES

• Conveys a 100% commitment to providing excellent Patient/Customer Service through delivering and leading the execution of NECE.
• Assists with greeting patients and answering phones when needed.
• Conducts all service in accordance with Clinical Protocols and accepted standards of care.
• Ensures all patients receive accurate diagnosis and appropriate recommendations.
• Establishes a positive Doctor/Patient relationship.
• Coaches Associate Doctors on clinical protocols (audits charts as appropriate).
• Communicates effectively with all store associates to ensure a seamless eyecare experience and beneficial patient outcome by:
  • Uncovering patients’ multiple needs and prescribing products and services to meet those needs
  • Effectively transitioning patients to a sales associate with dialogue regarding needs and prescribed products/services
• Focuses on developing the most qualified Associate Doctors and store associates by ensuring training in:
• Orientation
• Pre-testing
• Clinical Protocols
• Company safety, Diversity, HIPAA, and Loss Prevention
• Leadership and Management
• Encourages associate decision making at the level closest to the patient.
• Delivers clear, motivating, and constructive feedback to Associate Doctors and associates promptly.
• Addresses underperformance directly with the Store Manager; initiates appropriate disciplinary action when necessary and follows up to monitor progress.
• Partners with Store Manager to complete annual performance reviews for Associate Doctors.
• Provides feedback to the Store Manager for store associates’ reviews.
• Collaborates with Store Manager to achieve total store success.
• Aims to achieve “Far Exceeds Expectations” on targets in areas such as: Sales plan % to goal, Exam growth, Ancillary Services/Adherence to Clinical Protocols, and Key Performance Indicators.
• Recruits and selects high-caliber staff in conjunction with Store Manager.
• Forecasts staffing needs based on business trends and adheres to staffing guidelines.
• Supervises receipt of CL diagnostics and physical inventory.
• Ensures Managed Vision Care claims are processed timely and accurately.
• Ensures office supplies and forms are ordered promptly.
• Maintains appearance and visual displays according to company guidelines.

BASIC QUALIFICATIONS

• Doctor of Optometry
• Knowledge of current optometric technology and practices
• Developed communication skills, both verbal and written
• Strong organization and time management skills

Pay Range: [[wageComparison]]-[[cust_75thpercentile]]

Employee pay determined by factors including geography, experience, and local minimum wage requirements. A competitive bonus and/or commission plan may be offered, along with a total rewards package including benefits such as health care, retirement savings, paid time off, and discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, pregnancy, genetic information, or any other characteristic protected by law. Native Americans in the US receive preference per Tribal Law.

Nearest Major Market: Chicago