DIRECTOR OF RISK MANAGEMENT - CCH

DIRECTOR OF RISK MANAGEMENT - CCH Job Number: 00138805

Job Posting : Apr 13, 2026, 3:06:04 PM Closing Date : May 13, 2026, 11:59:00 PM Full-time Shift Start Time : 7:30 A.M. Shift End Time : 3:30 P.M.

Collective Bargaining Unit : NONE Posting Salary : MIN $190,010 MAX $227,203

Organization : Health and Hospital Systems

Applicants may apply for this position by submitting a resume/ CV to the following email address: [email protected]

When submitting a resume/CV by email, you must include the job title and posting number in the subject line of your email . An application or resume/CV must be filed for each position which interests you.

This position is exempt from Career Service under the CCH Personnel Rules.

Job Summary

The Director of Risk Management – CCH is responsible for planning, organizing, supervising, directing and coordinating all aspects of the Cook County Health (CCH) Risk Management program for all affiliates and departments, including John H. Stroger, Jr. Hospital of Cook County, Provident Hospital of Cook County, Ambulatory and Community Health Network clinics, Cermak Health Services and the Cook County Department of Public Health.

The Director of Risk Management – CCH routinely presents to and directly advises the CCHHS Board of Directors and CCH Leadership in matters of pending or imminent litigation, including making recommendations to settle or proceed to trial.

General Administrative Responsibilities

Collective Bargaining

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline

• Document, recommend and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements

Supervision

• Direct and effectuate CCH management policies and practices
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

• Contribute to the management of CCH staff and CCH’ systemic development and success
• Discuss and develop CCH system policies and procedures
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

Typical Duties

• Develops and implements a comprehensive risk management program including clinical risk identification and claims management.

• Conducts risk evaluation and coordination of corrective action implementation related to identified risk issues.

• Ensures compliance with relevant standards and statutes, with objective to control/minimize loss and protect the assets of CCH while maintaining quality care.

• Oversees, monitors, manages, and analyzes reported occurrence data collected through the electronic incident reporting system and investigation process.

• Submits events to excess carriers that could reasonably lead to litigation.

• Appears before the Quality and Patient Safety Committee of CCHHS Board of Directors, Office of the Cook County State’s Attorney and the Litigation Subcommittee of the Finance Committee of the Cook County Board of Commissioners in managing the liability claims brought against CCH.

• Reviews and analyzes the statistical data of losses and analyzing patterns, identifying trends and opportunities for improvement.

• Develops loss reduction measures and designs plans to resolve patient complaints and minimize the effects of adverse patient outcomes before they develop into professional liability claims.

• Coordinates with the Quality and Patient Safety Committee of CCHHS’ Board of Directors and CCH Departments of Quality Assurance Compliance and Safety in developing and implementing policies, practices and changes to comply with all relevant regulations and in providing recommendations to enhance the quality outcome functions and prevent liability.

• Providing expertise to CCH physicians and staff regarding all risk management issues and issues including conducting educational seminars and educational handouts.

• Conducts annual, multi-disciplinary reviews and appraisal of the risk management program.

• Conducts risk management education.

• Develops, manages and maintains the CCH bordereau of claims.

• Implements the electronic event reporting system and trains CCH staff on its use.

• Works with outside counsel to manage all litigation.

• Interfaces with County Risk Management in relation to professional liability insurance purchasing and coverage decisions.

• Responds to claim history and insurance verification requests from health care providers.

• Responds to subpoenas, discovery requests, service of summons issues and other litigation issues.
• Serves as the risk management expert responding to urgent patient care matters and other risk management needs providing on cal support as assigned by the General Counsel and/or Chief Legal Officer.
• Serves as 24/7 first call for Nursing Management, Administrator on Call, and Security for immediate patient care issues and dangerous/significant patient care issues or situations.
• Coordinates responses to patient grievances, provides advice and counsels employees on ways to manage patient grievances prior to escalation.
• Provides operational advice and suggested direction to Cermak Health Services.
• Coordinates Worker’s Compensation claims for CCH, including serving as a client representative for the Cook County State’s Attorney’s Office (CCSAO).
• Serves on CCH committees to address patient care, safety, quality, and oversight of same.
• Performs other duties as assigned.

Reporting Relationship

Reports to the General Counsel

Minimum Qualifications

• Masters degree or higher from an accredited college or university

• Five (5) years of experience in Healthcare Administration, Quality Outcomes, Risk Management or Medical Litigation

• Two (2) years of healthcare-related experience in Risk Management

• Experience and understanding of healthcare regulations and compliance standards

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  Preferred Qualifications

• Juris Doctorate (JD) degree

• Master’s degree or higher in a healthcare, nursing, business, or law related field from an accredited college or university

• Experience and knowledge with electronic event reporting systems and/or electronic medical record systems

• Medical risk management experience in an urban medical facility including investigating claims, lawsuits and responding to litigation discovery

• Experience as a health care provider

• Familiar with medical terminology, processes, and procedures

• Affiliation with American Society for Health Care Risk Managers (ASHRM) and/or local chapter

• Certified professional in Healthcare Risk Management (CPHRM)

• Certified Healthcare Risk Manager (CHRM), Associate in Risk Management (ARM) or Certified Professional in Healthcare Quality (CPHQ)

• Exposure to risk and/or claims management in a public health facility

Knowledge, Skills, Abilities and Other Characteristics

• Knowledge and experience with risk and/or claims management applicable to health care

• Knowledge of Microsoft Office products (Word, Excel, PowerPoint)

• Thorough knowledge of legal, regulatory, ethical, managerial, organizational requirements, principles and standards of care for hospitals and healthcare systems

• Excellent verbal, written communication, and interpersonal skills necessary to communicate effectively with all levels of staff and a patient population composed of diverse cultures and age groups

Demonstrate analytical and organizational, problem-solving, decision-making, critical thinking, and conflict management/resolution skills

Ability to work effectively as part of a multidisciplinary team

Ability to adhere to department policies and standards utilizing best practices

Physical and Environmental Demands

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan and Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link:

VETERAN PREFERENCE

PLEASE READ

When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteran must :

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

“Degrees awarded outside of the United States with the exception of those awarded in one of the United States’ territories and Canada muse be credentialed by an approved U.S. credential evaluation service belongings to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview”.

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  Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.